This role is essential to keeping site-critical functions running reliably, ensuring technology issues are resolved with speed, discipline, and clear accountability.
This position reports to the Director, Digital Workplace Services EMEA, part of the Infrastructure and Operations team.
What you will do
Deliver on-site L1/L2 IT support for end users, devices, and local services, restoring productivity quickly and minimizing operational downtime.
Diagnose and resolve endpoint, collaboration, and basic connectivity issues to maintain stable day-to-day operations across site-critical environments.
Support device lifecycle management (build, deploy, maintain, replace) to ensure users have reliable, ready-to-use technology.
Execute site changes and deployments in line with defined processes, standards, and risk controls.
Maintain accurate asset records, documentation, and high-quality ticketing in ITSM tools to support control, visibility, and continuous improvement.
Who you are
Hands-on IT support professional with proven experience restoring service quickly and effectively in operationally sensitive environments.
Customer-focused communicator who gives clear updates, builds trust quickly, and works effectively with end users, site leaders, and technical teams. Structured troubleshooter capable of diagnosing L1/L2 endpoint, application, and connectivity issues.
Process-driven operator with strong ITIL discipline and a consistent record of high-quality ticketing, documentation, and follow-through.
Reliable team player who takes ownership, collaborates well, and proactively builds technical capability across IT domains in a complex site environment.
Willingness and ability to travel as required approximately 10% domestically or internationally. Fluency in French and English is required. German language skills would be an advantage.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.