Track commissioning issues, defects, and punch-list items at the program level, ensuring accountability, prioritization, and timely closure.
Lead the development and execution of Day 1 (new capacity) readiness programs, establishing clear readiness criteria, stage gates, and exit conditions.
Lead the development and execution of a standardized turnover process for accepting new capacity into operation.
Risk Management & Mitigation Program Ownership
Lead the development and execution of Day 2 (operational reliability) readiness programs.
Establish and maintain the risk analysis and mitigation program framework, including a program-level risk register rolled up by site and system.
Drive mitigation plans through prioritization, resourcing, scheduling, and verification of closure.
Ensure risks and mitigations are visible, decision-ready, and actively managed, enabling informed risk acceptance or remediation decisions.
Operations-to-Design Program Integration
Own the operations-to-design bridge process at the program level.
Ensure field changes, design deviations, and operational impacts identified by engineering or operations are documented, communicated to stakeholders, and tracked through resolution.
Cross-Functional Coordination & Schedule Integration
Serve as the central coordination point for capacity and risk initiatives across engineering, commissioning, design and construction, and site operations.
Develop and maintain integrated schedules that align engineering execution with operational readiness milestones.
Identify cross-discipline dependencies, conflicts, and resource constraints early and drive resolution.
Standards, Playbooks & Continuous Improvement
Partner with Critical Power and Mechanical Systems Specialists and Engineers to translate lessons learned into updated readiness playbooks.
Standardize capacity readiness, turnover, and risk management processes across sites and regions, driving continual improvement of all owned programs.
Project and Program Visibility
Develop and execute methodology and processes to provide clear, concise reporting on all relevant metrics and program KPIs.
Qualifications
Education
Bachelor's degree in Engineering (Mechanical, Electrical, Facilities), Construction Management, Operations, or a related technical field; or equivalent practical experience in mission-critical infrastructure programs.
Experience
7+ years of experience in mission-critical environments (data centers, critical facilities, high-availability infrastructure) in one or more of the following: operations, commissioning, engineering, design/construction interface, or reliability programs.
4+ years leading cross-functional programs or complex projects with multiple stakeholders, dependencies, and schedule integration.
Demonstrated experience building or operating readiness stage gates / go-live criteria for new capacity, expansions, or major infrastructure changes.
Proven track record driving risk identification, mitigation planning, and closure tracking (risk register ownership, mitigation verification, executive-ready risk posture).
Technical & Domain Knowledge
Working knowledge of mission-critical infrastructure concepts, including:
Electrical distribution (UPS, switchgear, generators, protection/grounding concepts)
Mechanical cooling and heat rejection (chilled water plants, CRAH/CRAC, towers/dry coolers, pumping strategies)
BAS/BMS and controls sequence implications on operations
Ability to interpret and synthesize technical inputs (commissioning findings, punch lists, readiness gaps, design deviations) into program actions and decisions.
Program Management & Execution
Strong capability in
Developing integrated schedules and managing interdependencies across engineering, commissioning, design and construction, and operations
Establishing repeatable processes (templates, workflows, governance cadence)
Managing program artifacts: stage gate checklists, RAID logs, risk registers, issue trackers, readiness dashboards
Excellent written and verbal communication skills with a demonstrated ability to produce decision-ready executive summaries (capacity posture, readiness status, and risk exposure).
Leadership Behaviors
Proven ability to influence without direct authority and drive closure across multiple organizations.
Bias for action, strong follow-through, and comfort escalating issues when readiness, risk, scope, or timelines are misaligned.
Travel
Ability to travel 25%–50%, based on business and program needs.
Preferred Qualifications
Experience supporting multi-site / portfolio-scale capacity or reliability programs (regional or global).
Familiarity with commissioning and readiness frameworks (e.g., Level 1–5 commissioning, IST/ISx, integrated systems testing, operational acceptance).
Experience developing turnover documentation standards, operational readiness repositories, and training validation programs.
Program/Project Management certification (PMP, PgMP, Agile/SAFe PM) or equivalent demonstrated mastery.
Reliability or risk credentials/experience (FMEA facilitation, MOC/Change Management, operational risk frameworks).
Advanced proficiency with planning and reporting tools (e.g., MS Project, Smartsheet, Power BI, SharePoint/Teams-based governance).
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
