Cyrusone
From Cyrusone's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
The Data Center Operations Manager is responsible for ensuring optimal performance of data center and facility environments, systems and personnel, as well as, the daily over-site and guidance for administrative and maintenance functions.
Environmental Management
Manage day to day operations of cooling (production & distribution) and electrical systems
Troubleshoot issues related to the critical infrastructure using test equipment, observation and automation, monitoring and control applications
Proactively develop and implement maintenance activities to include both critical infrastructure and general maintenance of the physical plant (appearance)
Work with Operations and Sales leadership to assure all environmental issues are handled and communicated correctly to the customer
Report on all SLA required activities
Capacity Management
Maintain current status and future status reporting on all capacity thresholds within the facility
Access Management
Work with Security Manager to assure all access points are monitored and controlled
In conjunction with Security Manager, manage all security issues to resolution and conduct post mortems
Building Management
Management of the building and its related services such as janitorial, grounds, plumbing, fuel, phone systems, etc.
Manage all sub-contractor agreements to maintain the facility
Operation and maintenance of cable plant and fiber entrance, raised floor systems, automation and control systems, fire detection and suppression systems and security systems
Develop and document operational standards, maintenance schedules, training and testing procedures, emergency contacts, inventory requirements and vendor relationships
Environmental Services Management
Set up and maintain environmental monitoring solutions for all managed facilities
Work with Operations to assure monitoring is in place for delivered services
Asset Management
Management of asset tracking processes and systems
Support of Customer Implementations
Work with Implementation Manager to assure a smooth implementation process for the customer
Review and close tickets
Design and create service delivery procedural manual
Oversee training and development process for service delivery group
Participate in 24 X 7 X 365 rotation
Bachelor’s Degree in Computer Science, Engineering or Facilities Management (or related field). May substitute work-related experience for degree
5+ years technical experience working in a High Availability (Data Centers, Manufacturing, Hospitals) environment
Extensive experience and knowledge of electrical and mechanical equipment and systems operations and maintenance including, but not limited to, Caterpillar generator sets, Square D paralleling gear, MGE UPS systems, Trane Chiller plants and pumps, smoke detection systems and fire alarm systems
Cable plant design and management
Experience with building automation, monitoring and control systems (i.e. Trane Tracer Summit, SquareD PowerLogic, Caterpillar/ISO Power Lynx and Eaton Foreseer)
Energy audits
Project management
AutoCad & Visio a plus
Knowledge of building automation, monitoring and control systems including Trane Tracer Summit, SquareD PowerLogic, and Caterpillar/ISO Power Lynx
Energy audits
Ability to work well with all facility personnel and delegate tasks appropriately
Strong customer service skills
Excellent oral and written communication skills
Ability to develop and document procedures and train other personnel
Must be able to work with people at all levels internally and within the customer environment
Must be able to work in a team environment
Strong analytical and problem-solving skills
Ability to work under pressure and manage multiple concurrent priorities
Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane
Strong Leadership skills and capabilities
Certified Plant Engineer (CPE), Certified Plant Maintenance manager (CPMM) or similar facilities-based certification preferred
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CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
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