Support vendor and contractor work: Escort and monitor works through completion, enforce access and safety requirements, and confirm the area and systems are returned to normal condition.
Respond to alarms and incidents: Acknowledge BMS alarms, conduct physical verification, report failures and critical alarms through the MY01 Critical Lark group, and contact the approved standby number when additional support is required.
Maintain event and handover information: Create event logs from initial detection to closure, prepare complete shift handover reports, synchronise operational updates before shift end, and communicate outstanding matters clearly.
Enforce access control: Prevent unauthorised access to restricted or delivery areas, ensure critical doors are not left open or unattended, and report access concerns immediately.
Maintain facility condition: Keep plantrooms, data halls, electrical rooms and operational areas orderly; identify and report leaks, overheating, unusual noise, obstruction or other abnormal conditions.
Support recovery and instructions: Assist emergency response, troubleshooting, isolation, recovery and stabilisation under the direction of the Shift Lead or Facilities Supervisor and respond promptly to assigned operational requirements.
PEOPLE LEADER RESPONSIBILITIES
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Leads/Assigns/Delegates tasks to direct reports and manages a team
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Leads/Assigns/Delegates tasks to project team
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None
KEY SKILLS AND CAPABILITIES
§ Hands-on understanding of critical M&E systems, BMS alarms, data hall environmental monitoring and cooling plant operation.
§ Ability to perform inspections, record readings, identify abnormalities and complete accurate operational documentation.
§ Working knowledge of PPM, MOP, SOP, EOP, PTW, PPE, access control and safe working requirements.
§ Practical troubleshooting, alarm verification, incident escalation and emergency response capability.
§ Good shift handover, electronic log, event log and defect tracking skills.
§ Clear communication, teamwork, discipline and attention to detail in a 24x7 critical environment.
PROFESSIONAL EXPERIENCE
§ 2+ years of experience in data centre, critical facilities, building services or mission-critical M&E operations.
§ Relevant diploma, trade or technical qualification in Electrical, Mechanical, Building Services, Facilities Engineering or a related discipline.
§ Experience with BMS monitoring, routine inspections, PPM, vendor escorts and operational records is preferred.
§ Relevant safety, electrical, mechanical, data centre or emergency response certifications are advantageous.
§ Able to work shifts, support emergency activities and comply with site access, safety and operational procedures.
INCO: “Cushman & Wakefield”
