3. Guest Assistance
Provide guests with information about the restaurant, including menu items, daily specials, and promotions.
Assist guests with coat check, if applicable.
Handle guest inquiries, concerns, or special requests with professionalism and attentiveness.
4. Communication and Coordination
Maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service.
Relay any important guest information to the appropriate team members.
Coordinate with servers to manage guest flow and ensure a smooth dining experience.
5. Waitlist Management
Keep track of waiting guests and notify them when their tables are ready.
Communicate waitlist status and estimated wait times to waiting guests.
6. Cleanliness and Organization
Keep the host/hostess stand and waiting area clean, organized, and well-stocked.
Ensure menus, promotional materials, and other items are in good condition and readily available.
Qualifications
Excellent customer service and communication skills.
Friendly and outgoing personality with a positive attitude.
Strong organizational and multitasking abilities.
Ability to remain calm and professional in high-pressure situations.
Familiarity with reservation systems or software is a plus.
Previous host/hostess experience is preferred but not required; training will be provided.
Physical Requirements
Ability to stand, walk, and move around the restaurant for extended periods.
Occasionally lift and carry items up to 20 pounds.
Flexibility to work evenings, weekends, and holidays.
We offer competitive compensation, a welcoming team environment, and opportunities for growth within our restaurant. If you are a hospitality-focused individual who enjoys creating a positive first impression and ensuring an exceptional guest experience, we encourage you to apply. Join our team and be an integral part of delivering memorable dining experiences to our guests!
At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.
