Cummins
From Cummins's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
We are looking for a talented Service Administrator for our Distribution business in Kearny, NJ.
We are looking for a talented Service Administrator for our Distribution business in Kearny, NJ.
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
Review/create work orders to ensure accuracy for invoicing and warranty.
Other administrative task on a need-by-need basis.
Excellent customer service skills and the ability to effectively communicate in a positive and professional manner.
Prior experience in service & repair, or warranty-related field preferred.
Excellent computer skills using multiple software platforms.
Ability to thrive in a fast-paced environment with multiple priorities.
Ability to escalate technical issues, obtain product technical issue information, and utilize available resources.
Experience in estimate building and communicating value in add on services is a plus.
High School diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
Salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
Field Service engine Admin . 7:00 am to 3:30 pm Mon thru Fri
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