Participate in continuous improvement initiatives such as process optimization, waste reduction, and standardization activities.
Support root cause analysis and corrective/preventive action activities for operational or quality-related issues.
Collaborate and communicate effectively with cross-functional teams including operations, warehouse, engineering, and other stakeholders to improve workflow efficiency and product/service quality.
Promote a quality-first mindset by supporting quality awareness sharing, communication initiatives, and best practice discussions across teams.
Assist in preparing quality documentation, reports, SOP reviews, presentations, and audit-related materials.
Support internal inspections, compliance reviews, and quality improvement projects assigned by the QA team.
Be trained to understand quality management systems, operational procedures, dashboard reporting, and process compliance requirements.
To be successful in this role you will need the following
Communicates effectively – Developing and delivering clear communication that supports collaboration across different teams and stakeholders.
Ensures accountability – Taking ownership of assigned tasks and meeting commitments effectively.
Plans and aligns – Managing priorities and coordinating work aligned with organizational goals and operational requirements.
Problem solving and analytical thinking – Identifying issues, analysing data, and supporting process improvement initiatives.
Continuous improvement mindset – Participating actively in initiatives that improve operational quality, efficiency, and compliance.
Quality mindset and collaboration – Promoting quality awareness, teamwork, knowledge sharing, and proactive improvement culture within the organization.
Values differences – Recognizing and respecting diverse perspectives and cultures within the organization.
Preferred Qualification
Education: Diploma and/or Nitec in Engineering, Quality Management, Industrial Engineering, Manufacturing, Environmental Engineering, or related fields.
Experience: Knowledge of warehouse, manufacturing, or operational processes is an advantage.
Technical skills: Competent in Microsoft Office applications, especially Excel and dashboard reporting tools (Power BI is an advantage); able to perform data analysis and reporting. Knowledge of quality tools, process improvement methodologies, or risk assessment is a plus.
Soft skills: Strong analytical, problem-solving, teamwork, transversal collaboration, presentation, and communication skills.
