Responsibilities of the Warehouse Operations Controller include
Efficiently managing the outbound schedule to ensure collection and delivery times are met.
Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound work.
Controlling paperwork for outbound vehicles, ensuring 100% accuracy.
Being the initial point of contact for all drivers arriving on site.
Communicating issues to Shift Managers in a timely manner to minimise disruption to the schedule.
Participating as an active member of the operations team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus.
Maintaining good communication with transport providers to ensure late collections and delivery failures are avoided.
Producing a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.
What you’ll need ...
Proven experience within a similar fast-paced role.
Ability to prioritise work based on scheduling and available resources.
PC literate in Word, Excel and Outlook with the ability to demonstrate a high level of attention to detail.
Must be a team player who is capable of working on your own initiative.
Able to demonstrate an in-depth knowledge of on-site systems.
Experience and good working knowledge of Autostore and RF kit.
Strong communication skills with the ability to demonstrate a courteous and professional attitude towards customers and third party hauliers.
Excellent time management skills and ability to solve problems.
What is in it for you?
If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you. Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
Eye Care Vouchers – free eye tests and discounts on prescription glasses.
Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond.
Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.
