Throughout the internship, you will learn and develop skills through the following activities. Your work will be guided and supported by your team, and these activities are not intended to be all inclusive.
Shadow Relationship Managers to learn how they build positive, customer service focused relationships with owners
Observe how owner questions and requests are handled in a timely and professional manner
Learn how teams across the business – Accounting, HR, Legal, Marketing, Operations, Risk Management, etc. – work together to find solutions to owner concerns
Explore store level topics such as staffing and expenses through guided research and team discussions
Build a foundational understanding of the financial and business practices related to self-storage
Learn how facility performance and productivity are reviewed, with guidance from team members
Develop analytical thinking skills by walking through examples of how opportunities to improve facility operations are identified
Learn how to read budget, financial, marketing, and operations reports used in owner conversations
Gain exposure to the budget development process and how projections for new sites are prepared
Observe the new store onboarding process and learn what it takes to launch a new facility
Sit in on presentations to potential owners to learn how the CubeSmart story is shared
Practice clear and accurate communication with teammates, field staff, and management, and ask questions to deepen your understanding
Qualifications
Enrolled in an undergraduate program focusing in Business or Real Estate
Exceptional customer service experience and strong attention to detail
Must be detail oriented and highly organized with strong time management and prioritization skills
PC proficiency including Microsoft Office and related packages
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
The Relationship Management Internship is a learning-focused opportunity within our Relationship Management team, which serves as the primary point of contact for our Third-Party Management owners. These owners own self-storage facilities and outsource the management and day-to-day operations to CubeSmart. In this role, you will shadow and learn from experienced Relationship Managers, gain exposure to how third-party management relationships work, and build a foundation in the self-storage business. This internship is a great fit for a curious, motivated student who is eager to learn, ask questions, and grow in a supportive, fast-paced environment. No prior industry experience is required.
Throughout the internship, you will learn and develop skills through the following activities. Your work will be guided and supported by your team, and these activities are not intended to be all inclusive.
Shadow Relationship Managers to learn how they build positive, customer service focused relationships with owners
Observe how owner questions and requests are handled in a timely and professional manner
Learn how teams across the business – Accounting, HR, Legal, Marketing, Operations, Risk Management, etc. – work together to find solutions to owner concerns
Explore store level topics such as staffing and expenses through guided research and team discussions
Build a foundational understanding of the financial and business practices related to self-storage
Learn how facility performance and productivity are reviewed, with guidance from team members
Develop analytical thinking skills by walking through examples of how opportunities to improve facility operations are identified
Learn how to read budget, financial, marketing, and operations reports used in owner conversations
Gain exposure to the budget development process and how projections for new sites are prepared
Observe the new store onboarding process and learn what it takes to launch a new facility
Sit in on presentations to potential owners to learn how the CubeSmart story is shared
Practice clear and accurate communication with teammates, field staff, and management, and ask questions to deepen your understanding
Enrolled in an undergraduate program focusing in Business or Real Estate
Exceptional customer service experience and strong attention to detail
Must be detail oriented and highly organized with strong time management and prioritization skills
PC proficiency including Microsoft Office and related packages
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
