CubeSmart’s award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example.
If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.
Responsibilities
Strategic Objectives
Divisional Trainers are responsible for
Strengthening the leadership and instructional capabilities of FTSs
Building FTSs’ confidence in operational decision-making and team development
Ensuring consistent execution of company standards across all training missions
Driving performance metrics through effective coaching and support
Collaborating on FTS transfers between divisions
Maintaining and updating content on the FTS site and validating posted questions
Verifying accuracy of training guides and manuals, including quarterly updates
Ordering training workbooks and supplies
Supporting onboarding of new District Managers
Core Responsibilities
Training Capability Development
Design and deliver scalable training programs tailored to FTSs’ dual roles
Provide hands-on coaching in instructional techniques
Facilitate peer-to-peer learning and best practice sharing
Confidence Building
Conduct one-on-one sessions to reinforce leadership and communication skills
Offer feedback and recognition to boost morale
Serve as a trusted advisor for complex store-level challenges
Store Management Excellence
Guide FTSs in mastering KPIs such as occupancy, revenue growth, and customer satisfaction
Business Impact & Alignment
Align training efforts with divisional and company-wide goals
Monitor training store performance and identify improvement opportunities
Collaborate with DVPs and DMs to develop future leaders
Additional Responsibilities
Design and deliver training programs for store operations and teammate development
Mentor FTSs through store visits and role-play scenarios
Evaluate training effectiveness using LMS data and performance metrics
Maintain operational knowledge and resolve store challenges
Promote company culture through WOW! programs and lead by example
Recruit and onboard new FTSs, set goals, and build cross-functional relationships
Coordinate logistics for meetings and trainings, including accommodations and supplies
Qualifications
Education & Experience
Bachelor’s degree in Business or related field or equivalent experience
Minimum 3 years of training experience; retail or storage operations preferred but not required
Skills & Characteristics
Expertise in learning and development principles
Experience with LMS platforms and training modalities
Strong public speaking and presentation skills
Strategic thinker with excellent writing and communication abilities
Proficiency in MS Office Suite
Ability to simplify complex concepts and influence across all levels
Travel 50-70%
#LI-KM1
#remote
Strategic Objectives
Divisional Trainers are responsible for
Strengthening the leadership and instructional capabilities of FTSs
Building FTSs’ confidence in operational decision-making and team development
Ensuring consistent execution of company standards across all training missions
Driving performance metrics through effective coaching and support
Collaborating on FTS transfers between divisions
Maintaining and updating content on the FTS site and validating posted questions
Verifying accuracy of training guides and manuals, including quarterly updates
Ordering training workbooks and supplies
Supporting onboarding of new District Managers
Core Responsibilities
Training Capability Development
Design and deliver scalable training programs tailored to FTSs’ dual roles
Provide hands-on coaching in instructional techniques
Facilitate peer-to-peer learning and best practice sharing
Confidence Building
Conduct one-on-one sessions to reinforce leadership and communication skills
Offer feedback and recognition to boost morale
Serve as a trusted advisor for complex store-level challenges
Store Management Excellence
Guide FTSs in mastering KPIs such as occupancy, revenue growth, and customer satisfaction
Business Impact & Alignment
Align training efforts with divisional and company-wide goals
Monitor training store performance and identify improvement opportunities
Collaborate with DVPs and DMs to develop future leaders
Additional Responsibilities
Design and deliver training programs for store operations and teammate development
Mentor FTSs through store visits and role-play scenarios
Evaluate training effectiveness using LMS data and performance metrics
Maintain operational knowledge and resolve store challenges
Promote company culture through WOW! programs and lead by example
Recruit and onboard new FTSs, set goals, and build cross-functional relationships
Coordinate logistics for meetings and trainings, including accommodations and supplies
Education & Experience
Bachelor’s degree in Business or related field or equivalent experience
Minimum 3 years of training experience; retail or storage operations preferred but not required
Skills & Characteristics
Expertise in learning and development principles
Experience with LMS platforms and training modalities
Strong public speaking and presentation skills
Strategic thinker with excellent writing and communication abilities
Proficiency in MS Office Suite
Ability to simplify complex concepts and influence across all levels
Travel 50-70%
#LI-KM1
#remote
