Work with client-facing teams to provide technical support and help resolve application issues
Conduct system maintenance and monitoring to ensure adherence to contracted service level agreements as well as ensure compliance with industry standards and best practices.
Is this opportunity right for you? We are looking for candidates who have:
Bachelor’s degree in Computer Science, Computer Engineering, MIS, or a technically related field or equivalent.
1- 3 years of experience in the IT industry preferred
Has experience working in an Agile and Scrum Environment. Knowledge in SAFe is a plus.
Strong communication and interpersonal skills, particularly the ability to quickly establish productive relationships with other key technical and business team representatives throughout CSG.
Exstream Skills
Creating variables and mapping them to data files
The majority of the work consists of structured data files used as Driver files, with variables within the Driver files used as keys within reference files.
Provide data file properties to match the system and assign mapping datasets
Provide variable properties to configure data type and output format
Use copybook and/or layout data properties to map the data
Add new pages/messages to new documents in the new application. Provide overflow pages that meet overall document needs
Create/ Design user interactive Exstream components which can be used by business to create on-demand letters.
Design and create advanced tables/charts, outputs, business rules/functions, barcodes, placeholders.
Provide/change complex triggering logic per requirements
Assign variables in such a way that shared objects and functions can be used
Package, test, and debug the application
Able to work in Unix/Linux environments.
Able to support version upgrades on existing OpenText Dialogue applications.
Other Skills
Knowledge of Linux/UNIX/Window OS
Knowledge of C#, .Net, Python, or other high- level languages
Knowledge of KSH scripting or other scripting languages
Knowledge of database technologies such as Oracle, SQL Server, etc.
Self-motivated individual who works well in a team environment.
Ability to analyze problems and determine possible solutions.
Ability to communicate technical subjects with technical and non-technical employees.
Perks & Benefits
Sulamerica Health
Sulamerica Dental
Vidalink
Food/Meal Voucher
Child Care Assistance
Day off: on birthday
Gympass
Language assistance
Digital course platform
Volunteer time off: 2 days a year
Location(s)
Brazil RemoteColombia Remote
Accommodation
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
