A high-level of organizational skills
The ability to accurately and concisely communicate details and work effectively given minimal direction.
Some of the things you'll be doing
Serving as the primary point of contact for any GSM Service needs and managing a global portfolio for clients.
Management of communication received from customers and internal fulfillment teams via Salesforce
CRM
Timely review, respond and/or initiate client requests
Manage client project requests internally and externally.
Research and evaluation of jurisdictional requirements necessary for corporate filings
Liaise between the customer and internal fulfillment teams to process any annual compliance and transactional filings
Assisting with customer questions and providing on-the-spot status updates
Facilitating client and/or vendor calls to provide updates on the status of open projects
Manage the accuracy of all client information in our Company Records and Entity Management
applications
What technical skills, experience, and qualifications do you need?
Paralegal experience preferred but not required.
Prior experience in compliance, global governance, Corporate Secretary, KYC / AML a plus.
Strong communication skills, ability to think on your feet, critical thinking, leveraging resources and problem solving.
Project Management, ability to adopt to change in a fast paced, agile environment.
Enjoys helping people and customer service.
Team player, collaborative mindset.
Serve as Mentor for Associate & Jr level GSC
Demonstrate SME / Jurisdictional knowledge based on client portfolios.
Reviews own work for accuracy and completeness, identifying inconsistencies or discrepancies that indicate problems with the quality of work.
Identifies main concepts and ideas when completing simple, straightforward tasks.
Verifies the accuracy of details that are important to others. Verifies assumptions and information before accepting them.
Confirms details and facts through due diligence, before deciding how to act.
Seeks out others to check or review own work for accuracy and completeness.
Reviews all relevant information or aspects of a situation before taking action or making a decision.
Identifies multiple sources/approaches of information to ensure that details are addressed.
Verifies that work has been done according to procedures and standards.
Identifies relevant and irrelevant information when completing complex tasks under tight deadlines.
