This is a hands-on role - we need someone who catches issues early, keeps every workstream up to date, and makes sure open action items get closed.
What You Will Own
Responsibilities
Integration Plan and Workstream Tracking
Maintain the master integration tracker across workstreams (network, cybersecurity, identity/devices, applications/email, connectivity, procurement)
Update workstream status, dates, and owners after each call
Track budget vs. actual hours by workstream and flag variances
Call Follow-Up and Action Items
Review call transcripts and recordings, extract action items, owners, and deadlines
Log action items in the tracker and escalate stale ones
Draft follow-up emails and status recaps from template
Deliverable and Deck Support
Build and update integration status slides for client and internal steering committee updates
Assemble Day 1 and Day 100 plans, cutover checklists, and workstream trackers
Maintain version control across decks for concurrent deals
Program Management Support
Support running the same integration playbook across multiple concurrent acquisitions
Track due diligence pipeline status for deals not yet in active integration
Maintain the Context Index and file organization for integration artifacts
What Great Looks Like
Turns transcripts and notes into accurate deliverables, no live call context needed
Keeps trackers and decks current across every active deal - no stale data
Flags variances, blockers, and stale action items before they become problems
Learns the playbook well enough to run it cleanly across multiple deals at once
Communicates clearly and flags blockers or delays as soon as they come up
What You Bring
2+ years in project/program coordination, PMO, or consulting support role - ideally at a consulting, advisory, or professional services firm
Comfort working from meeting transcripts and written notes rather than live call attendance
Strong PowerPoint skills
Comfort building and maintaining trackers, dashboards, and structured data views
Excellent written English - you'll be drafting emails and updates that go straight to clients
Strong attention to detail and a low tolerance for stale or broken data
Comfortable working independently on recurring tasks without much oversight
Some overlap with US Eastern or Central time is preferred but not required
Bonus: background in M&A, IT integration, or program management
Tools You Will Use
Notion, SharePoint, Microsoft Office (Word, PowerPoint, Excel), call transcript tools (Fireflies or similar), AI (Copilot, Claude, etc.) and internal communication tools. You do not need to be an expert in all of these on day one, but you should be able to come up to speed quickly.
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
Our Benefits
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!
How You Can Grow
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe
Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.
Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.
