Responsibilities
Lead the design and development of scalable, distributed backend microservices in Golang (with some Python for AI-related services).
Own and evolve voice platform integrations with large-scale enterprise communication and contact center systems.
Drive initiatives to expand platform capabilities, including bi-directional SIP, WebRTC integrations, multilingual support, advanced transcription, and real-time translation.
Build systems that power conversation intelligence for both remote and in-person interactions.
Improve observability, reliability, and self-service troubleshooting across the platform.
Ensure performance, scalability, and resilience of real-time voice pipelines running in the cloud.
Collaborate with cross-functional teams (ML, product, solution architects) to design end-to-end solutions for customer deployments.
Provide technical guidance, mentorship, and best practices to other engineers on the team.
Qualifications We Value
Bachelor’s degree in Computer Science or related field.
5+ years of experience in backend system development, distributed systems, or cloud infrastructure.
Expertise in Go (or a similar systems language) with strong API and service design skills.
Proven experience with scalable architectures using microservices, workflow orchestration, distributed caching, and cloud databases.
Strong knowledge of Kubernetes, Docker, and modern cloud infrastructure.
Solid understanding of networking, real-time communication protocols, and cloud security best practices.
Demonstrated ability to lead complex technical projects from design through production.
Bonus: experience with voice systems, telephony, or real-time media platforms
Conclusion
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, as well as applicable local pay requirements. We are actively hiring for this role in Romania, the US, and Canada.
Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject ‘Opt-Out’ in your email).
Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.
Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.
