Creative Dining Services at Calvin University is hiring immediately for a full-time Administrative Assistant.
- Location: 3201 Burton St SE Grand Rapids, MI 49546
- Schedule: Full-time schedule. Monday – Friday 9am – 5pm
- Requirement: 1-2 years of experience required.
- Pay Range: $20-23
Position Summary
The Administrative Assistant provides essential administrative and operational support to Calvin University Dining Services. This position serves as a primary point of contact for students, faculty, staff, and guests regarding dining-related questions, services, and concerns while also supporting Creative Dining Services employees with payroll, benefits, hiring, onboarding, and general human resources administration.
The ideal candidate is organized, approachable, detail-oriented, and able to balance multiple priorities in a fast-paced, service-oriented environment. This role requires strong communication skills, professionalism, discretion when handling confidential employee information, and a commitment to providing excellent customer service to both the Calvin University community and Creative Dining Services team members.
Key Responsibilities
1. Student, Faculty & Guest Relations
- Serve as a welcoming and professional point of contact for students, faculty, staff, and university guests.
- Respond to questions and provide assistance regarding dining services, meal plans, dining accounts, meal vouchers, and dining policies.
- Assist with dining-related concerns, account questions, and service requests.
- Communicate dining updates, policies, and important information to the Calvin University community.
- Coordinate with dining management to address guest concerns and ensure a positive dining experience.
- Maintain a high level of customer service and professionalism when representing Calvin University Dining Services.
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2. Employee Support – Payroll & Benefits
- Serve as a resource for Creative Dining Services employees regarding payroll questions, timekeeping, and pay-related concerns.
- Assist employees with ADP access, account setup, and general payroll-related inquiries.
- Support employees with insurance enrollment, benefits information, and annual open enrollment processes.
- Provide guidance on administrative procedures related to employee benefits, leave requests, and HR documentation.
- Communicate with Human Resources and company leadership to resolve employee questions and concerns.
- Maintain accurate and confidential employee records and documentation.
3. Hiring & Onboarding
- Assist with recruitment and hiring activities, including posting job openings, reviewing applications, and coordinating interviews.
- Communicate with applicants throughout the hiring process and provide updates regarding their application status.
- Assist with preparing offer letters, background-check paperwork, and other required employment documents.
- Coordinate new-hire onboarding, orientation scheduling, and completion of required employment paperwork.
