THE ROLE
CAA is seeking an enthusiastic go-getter to join one of our Entry-Level Training Programs (ETP). Opportunities are currently available in-person in the following offices: Los Angeles, Nashville, and New York. Candidates in the ETP gain first-hand industry experience across Entertainment, Media, Brands and Sports, receive hands-on professional development, and serve as the operational hub of the agency. This team is the future of CAA and is an important part of the company’s culture and structure.
The Entry-Level Training Program consists of three distinct rotations: Reception, Mailroom Clerk, and Floating Assistant. These roles build on each other and provide unique exposure to the agency, which allows employees to develop their hard and soft skills. A successful ETP employee will become a successful candidate for most CAA Assistant roles.
THIS ROLE COULD BE RIGHT FOR YOU IF
You are curious about a career in the Entertainment, Sports, Brands and Media, and would love the opportunity to understand the inner working and business side of the industry
You have a team-first mentality and enjoy contributing to a greater goal
You are a self-starter who takes initiative to explore
You are able to read the room, adapt, and flex to the needs of any given situation
You are tapped into the latest industry news and trends
You thrive in a fast-paced environment and are able to remain calm under pressure
You do not back down from a challenge but rather enjoy finding a creative solution
RESPONSIBILITIES
RECEPTION
Welcome all visiting clients, colleagues, and guests, and provide white glove service
Act as the voice of CAA by answering all incoming calls and transferring callers to the appropriate parties
Schedule meetings and book conference rooms for multiple locations
Maintain confidentiality of all records and information pertaining to clients, employees, and the organization
Build and foster relationships with colleagues
Ensure that CAA standards are upheld at all times
MAILROOM
Perform various internal and external mail/messenger activities (sorting, tracking, delivering, pickup, etc.)
Setup and breakdown conference rooms and event spaces, for meetings and company events
Operate mailing, copy, binding and fax equipment
Perform other tasks and special projects as assigned
Maintain confidentiality of all records and information pertaining to clients, employees, and the organization
Build and foster relationships with colleagues
Ensure that CAA standards are upheld at all times
FLOATING ASSISTANT
Act as interim coverage for Assistants to provide continual and consistent support to Agents and Executives
Administrative duties include heavy phones, coordinating meetings and schedules, preparing expense reports, producing correspondence, special projects and additional work as needed for Agents and Executives
Maintain confidentiality of all records and information pertaining to clients, employees, and the organization
Build and foster relationships with colleagues
Ensure that CAA standards are upheld at all times
QUALIFICATIONS
BA/BS from an accredited University or College is preferred
Demonstrated passion for Entertainment, Media, Brands and/or Sports
Desire to grow within the Entertainment, Media, Brands and Sports Industry
Excellent customer service skills
Strong networking and communication skills, with an exceptional phone demeanor
Excellent interpersonal and problem resolution skills
Ability to multi-task and meet deadlines
Collaborative team player
Detail-oriented and extremely organized
Ability to work in a fast-paced, high-volume environment
Compensation
The base hourly rate for this position is in the range of $20 - $20.50/hr. This position also is eligible for benefits and discretionary bonus. Ultimately, wages may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.
Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military status, pregnancy or any other legally -recognized protected basis under federal, state or local laws, regulations or ordinances.
The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.
CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.
The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.
CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
