Strategic Planning & Execution: Demonstrate both long-term strategic vision and urgency in responding to immediate business priorities to continuously improve store performance.
Needs Analysis & Solution Design: Conduct comprehensive training needs analyses with retail leaders, HR, and cross-functional partners to diagnose talent gaps and provide strategic, scalable learning solutions across stores.
Curriculum & Program Development: Oversee learning professionals and subject matter experts in designing and building high-impact, blended instructional programs and store leadership training.
Cross-Functional Partnerships: Work closely with all cross functional and cross branded teams including Store Operations, Merchandising, Customer Care to ensure relevant and accurate content is delivered to stores.
Evaluation & Impact Reporting: Establish evaluation metrics to assess training effectiveness, refine learning resources, and provide ad-hoc talent reporting and insights to leadership.
Innovation & Best Practices: Stay current on modern learning modalities, emerging technologies, and retail industry trends to simplify and continually elevate store training programs.
Rollout & Change Management: Direct rollout strategies, including communication plans and Train-the-Trainer programs, ensuring proactive communication and effective execution in stores.
Team Leadership & Stakeholder Engagement: Direct performance and development for the store training team while building strong collaborative relationships with store leaders and corporate partners.
What you’ll bring to the table…
Outstanding reading and written language skills (English)
Excellent communication and training facilitation skills; strong virtual presence
Excellent interpersonal and management skills
Strong knowledge of technology used in training
Ability to work independently and collaboratively
Ability to work in a fast-paced environment
Strong ability to prioritize and delegate workload effectively
Proven record of creating and executing training programs
Ability to influence across several levels of leadership and the associate population
We’d love to hear from you if you have…
7+ years training development experience
3+ years supervisory/leadership experience
Retail experience preferred
Ability to travel to store locations as needed
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
