Lead One on One Design consultations in person or via email, phone, and virtual design consults. Deliver projects in a timely manner and within determined timelines
Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel - Store, Online, Catalog
Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager.
Stays informed with the marketplace and industry trends
Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable. (e.g. designer rewards Design Trade Program, CB2 credit card and gift registry)
Support and model excellent service by exhibiting a positive attitude and enthusiasm both in-store, virtually, in a customer’s home, ensuring all customers are provided gracious, quick, and efficient service
What you'll bring to the table...
Ability to not just design a beautiful space, but to seal the deal by asking for the sale!
Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs.
Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor plannig
Ability to stay up to date on current design trends
You'll be bold and direct, taking the lead and guiding the customer through the whole process from start to finish.
Be goal oriented, a proactive communicator, and be able to take feedback from leadership when needed on how to pivot to the needs of the business.
Proven track record of building long-lasting relationships with customers
We'd love to hear from you if you have…
1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience
Experience working one on one with clients and recommending solutions
Proficient in Google platforms, virtual communication, design tool experience preferred
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
