Monitor network performance and resolve connectivity issues
Manage VLANs, DHCP, DNS, VPNs, and network security controls
Help Desk & Support
Provide Tier 2/3 technical support for users and IT systems
Troubleshoot hardware, software, and network-related issues
Manage IT tickets, incidents, and service requests within SLA
Support end-user computing (Windows OS, applications, devices)
Qualifications/Experience
Bachelor’s degree in Information Technology or related field (or equivalent experience)
3 – 6+ years of experience in system administration, networking, or IT support
Ability to be on-site daily and to provide after-hours support when needed
Technical Skills Required
Nutanix HCI (AHV, Prism)
Veeam Backup & Replication (backup, restore, DR)
Microsoft SCCM / MECM (deployments, patching, OSD)
Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs)
Windows Server administration
Active Directory, Group Policy
Virtualization technologies
Preferred Skills
Experience with Azure or hybrid cloud environments
PowerShell scripting and automation
Knowledge of IT security best practices
ITIL framework familiarity
Relevant certifications (preferred)
Nutanix Certified Professional (NCP)
Veeam Certified Engineer (VMCE)
Microsoft certifications (MCSA, MD-102, etc.)
CompTIA Network+ / Security+
Key Competencies
Strong troubleshooting and analytical skills
Excellent communication and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Proactive and detail-oriented approach
$90,000 - $100,000
This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.
