Minimum Requirements
High School (HSC) or graduate equivalent.
0–1 years of experience in U.S. healthcare accounts receivable, claim follow-up, or denial management (internships or training experience may be considered).
Basic knowledge of medical terminology and exposure to ICD-10, CPT, and HCPCS codes.
Strong written and verbal communication skills.
Basic computer literacy.
Willingness to work continuous night shifts.
Education / Experience / Certification
High School diploma, Graduate, or equivalent required.
Exposure to U.S. healthcare BPO/RCM processes preferred.
Experience with EHR or billing systems (e.g., Epic, Cerner, NextGen, eCW, CareCloud) is a plus.
Familiarity with clearinghouses (Waystar, Realmed, Availity, Change Healthcare, ViaTrack) beneficial but not required.
Proficiency with MS Excel, MS Word, and Google Sheets preferred.
Skills & Technical Proficiency
Eager to learn and develop skills in healthcare accounts receivable management.
Strong attention to detail and ability to follow structured processes.
Basic analytical and problem-solving ability; willingness to escalate issues when needed.
Ability to manage assigned tasks and meet deadlines under supervision.
Strong organizational and time management skills.
Commitment to confidentiality and HIPAA compliance.
Working Environment/Physical Demands
Working Environment
General office environment: Works generally at a desk in a well-lighted, air-conditioned office, with moderate noise levels.
Periods of stress may occur.
Physical Demands
Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
Some walking and standing relative to interaction with other personnel.
Travel Requirements
xNone Occasional Moderate Frequent Very Frequent
(25% or Less) (25% - 40%) (40% - 80%) (80% or m
Other possible Unofficial Titles
Unofficial titles may be given by the manager and used for email signature.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise. It does not alter the "at will" employment relationship between the company and the employe
Individual Contributor
