Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability.
Key Responsibilities
Triage and Troubleshooting
Troubleshoot the team owned services, including initialization and reboot issues.
Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs).
Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures.
Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues.
Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed.
Maintain clear incident communications, runbooks, escalation procedures, and operational records.
Support the team owned services in production environments and participate in the team’s on-call rotation.
Observability, Reliability, and Vendor Partnerships
Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana.
Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests.
Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors.
Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure.
Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout.
Documentation and Continuous Improvement
Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials.
Capture and share incident findings and operational knowledge across the team and partner teams.
Identify repetitive operational tasks and develop more efficient, consistent remediation processes.
Evaluate team processes using operational data and incident trends, and recommend improvements.
Minimum Qualifications
5+ of experience in cloud operations, site reliability engineering (SRE), infrastructure operations, or a related technical field.
Working knowledge of Kubernetes and at least one public cloud platform, such as AWS or GCP.
Experience deploying and supporting containerized applications in Kubernetes environments.
Experience with incident management practices, including incident response, escalation, and post-incident review processes.
Experience using Prometheus, Grafana, and PromQL for monitoring, alerting, and troubleshooting.
Strong knowledge of Linux system administration and internals and scripting.
Experience troubleshooting complex issues across software services, operating systems, networks, and physical infrastructure.
Experience participating in an on-call rotation supporting production services.
Strong analytical and problem-solving skills, with a methodical approach to troubleshooting.
Excellent written and verbal communication skills, particularly during high-impact incidents.
Strong documentation skills and attention to detail.
Preferred Qualifications
Experience with server hardware, BMCs, Redfish, IPMI, or hardware-management services.
Experience troubleshooting server provisioning, reboot, provisioning, or lifecycle-management failures.
Familiarity with high-performance computing, GPU infrastructure, DPUs, or large-scale AI clusters.
Experience working in data center environments, including server racks, power-distribution equipment, and cooling systems.
Experience collaborating directly with hardware or firmware vendors to qualify and validate fixes.
Bachelor’s degree in computer science, engineering, or a related discipline—or equivalent practical experience.
Understanding of Python or Golang.
Wondering if you’re a good fit?
We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.
You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together.
You thrive in infrastructure environments where reliability, performance, and automation matter as much as features.
You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems.
Why CoreWeave?
At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
The base salary range for this role is $134,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
What We Offer
In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include:
Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption
California Applicants
California Consumer Privacy Act
Equal Opportunity & Accommodations
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.
Export Control Compliance
This position requires access to technology and/or source code subject to U.S. export control laws. Any such access will be provided only in compliance with applicable U.S. export control requirements. As part of the recruitment process, CoreWeave may request limited information reasonably necessary to assess applicable export-control requirements.
