ROLES & RESPONSIBILITIES
Travel with field teams to customer and program sites nationwide to support installations, deployments, and infrastructure build-outs, including site surveys, rack-and-cable work, and acceptance testing
Assist with configuring and troubleshooting routers, switches, firewalls, and wireless infrastructure according to established program baselines and documented procedures
Install, configure, and maintain Windows and Linux workstations and servers, including account provisioning, patching, and backup verification, with guidance from senior engineers
Provide on-site and remote end-user support, resolving hardware, software, mobile device, and peripheral issues, and help deploy imaging and endpoint management tools
Apply security baselines to deployed systems, maintain accountability for equipment and sensitive material in transit, and follow established change control procedures
Contribute to as-built documentation, site records, network diagrams, and trip reports, and escalate issues appropriately to senior Field Engineers, Systems Engineers, and program management
REQUIRED QUALIFICATIONS
High school diploma or equivalent; Associate's degree in IT, Computer Science, or a related field preferred
1+ years of relevant experience in IT support, field operations, help desk, or systems/network administration (military IT experience welcome)
Foundational knowledge of networking concepts (TCP/IP, VLANs, routing, switching) and basic hands-on experience with network hardware
Familiarity with Windows and/or Linux administration
Strong troubleshooting instincts, willingness to learn, and ability to follow technical procedures accurately
Willingness and ability to travel frequently to field locations throughout the United States, including extended on-site assignments; valid driver's license and ability to obtain and maintain a passport
Must be a U.S. Citizen and hold an active Secret clearance, with the ability to obtain and maintain a Top Secret (TS) clearance
DESIRED QUALIFICATIONS
Active Top Secret (TS) clearance
Certifications such as Security+, Network+, A+, or CCNA (or willingness to obtain within a set timeframe)
Exposure to virtualization platforms (e.g., VMware, Hyper-V)
Experience working in secure, classified, or closed network environments
Familiarity with structured cabling, power distribution, and rack layout practices
Exposure to secure communications or VTC systems
PHYSICAL REQUIREMENTS
Ability to lift and move equipment weighing up to 50 pounds, work in equipment rooms and confined spaces, use ladders and hand tools, and remain on foot for extended periods during installation activity.
SALARY
Salary Range: $70,000 – $95,000
The pay range reflected above is a general guideline for this position and labor category and is not a guarantee of a specific salary or offer. Final compensation is determined based on factors including, but not limited to, relevant experience, education, certifications, security clearance level, contract requirements, geographic location, and internal pay equity, and may reflect market data specific to the awarded contract.
SECURITY CLEARANCE
Active Secret clearance required. Ability to obtain and maintain a Top Secret (TS) clearance is required.
EQUAL OPPORTUNITY EMPLOYER
Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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