Essential Duties and Responsibilities
Support transportation and logistics activities across the business unit by partnering with Distribution Centers, Manufacturing Sites, Customer Service, Planning, Procurement, and the Center-Led Logistics organization.
Develop and maintain a consolidated transportation performance view across manufacturing plants and distribution centers, providing visibility to freight spend, service performance, capacity risks, and logistics KPIs.
Monitor, analyze, and reconcile freight spend across carriers, sites, transportation modes, and cost centers; identify trends, risks, and opportunities for cost reduction and operational improvement.
Develop and maintain recurring logistics reports, dashboards, and KPI scorecards, including freight spend, transportation costs, service performance, budget-to-actual results, and identified savings opportunities.
Coordinate and support transportation escalations, expedited shipments, and service disruptions; serve as a primary point of contact for management regarding logistics issues that create significant customer service, material availability, or production risks.
Manage premium freight reporting and analytics, including reason-code tracking, approval monitoring, root cause analysis, recovery opportunities, recurrence trends, and corrective action follow-up.
Measure and report compliance with logistics policies, routing guides, preferred carrier programs, and transportation procedures; identify gaps and partner with stakeholders to improve adherence.
Develop carrier performance scorecards and support structured review processes to address service, cost, compliance, and execution issues through corrective-action plans.
Partner with Distribution Centers, Manufacturing Sites, suppliers, and business teams to promote adoption of logistics processes and provide training on transportation policies, tools, reporting, and best practices.
Support logistics data readiness, reporting requirements, and process standardization activities associated with Oracle implementation and ongoing system enhancements.
Identify, quantify, and track logistics cost savings, service improvements, and continuous improvement initiatives; provide regular updates to business and logistics leadership on realized benefits.
Support cross-border transportation activities, equipment moves, and special logistics projects by coordinating with Center-Led Logistics, Trade Compliance, carriers, and site operations.
Basic Requirements
Bachelor's degree in Supply Chain Management, Logistics, Transportation, Business Administration, Operations Management, Industrial Engineering, Finance, or a related field; equivalent combination of education and relevant experience will be considered.
3+ years of experience in logistics, transportation, supply chain, distribution, customer fulfillment, freight management, or a related field.
Working knowledge of transportation modes including parcel, LTL, truckload, air, ocean, intermodal, and cross-border transportation.
Experience analyzing freight spend, transportation costs, carrier performance, and logistics-related KPIs.
Advanced proficiency in Microsoft Excel, including data analysis, pivot tables, reporting, and dashboard development.
Strong analytical, problem-solving, and organizational skills with the ability to interpret data and provide actionable recommendations.
Ability to collaborate effectively across functions including operations, customer service, planning, procurement, trade compliance, and third-party logistics providers.
Strong written and verbal communication skills with the ability to manage multiple priorities in a fast-paced environment.
Authorization to work in the United States now and in the future. Sponsorship will not be provided for this role.
Preferred Qualifications
Experience supporting distribution center, manufacturing, or multi-site logistics operations.
Experience with ERP, Transportation Management Systems (TMS), business intelligence, or reporting tools such as SAP, Oracle, Power BI, Tableau, or similar platforms.
Experience supporting transportation escalations, expedited shipments, premium freight management, or logistics issue resolution.
Knowledge of logistics compliance, routing guides, preferred carrier programs, freight audit processes, and transportation best practices.
Experience developing and presenting performance reports, scorecards, and executive-level summaries.
Experience facilitating training, driving process adoption, and supporting continuous improvement initiatives.
Knowledge of cross-border transportation, customs processes, USMCA, and international logistics.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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