Collaborate with customer technical teams, vendors, and internal stakeholders to facilitate successful solution deployments.
Support project execution activities to ensure deployments are completed within agreed timelines and quality standards.
Coordinate with stakeholders to communicate project updates, technical findings, and implementation requirements.
Assist with the creation and maintenance of technical documentation, training materials, and knowledge resources.
ADDITIONAL FUNCTIONS
Manage tasks and deliverables within defined timelines and quality standards while adhering to company vision, mission, and employee policies.
Document and log all technical activities accurately in the designated tracking systems.
Perform other operational functions as required to support the broader Lifecycle Services organization.
EDUCATIONAL BACKGROUND
Bachelor's degree in Engineering, Information Technology, Computer Science, or another related technical discipline.
WORK EXPERIENCE OR TRAINING
Internship, academic project, or work experience in one or more of the following areas: HVAC/R, building systems, controls, automation, industrial systems, IoT, or digital services.
Basic familiarity with data communications, system integration concepts, or industry-standard protocols such as BACnet, Modbus, or similar technologies.
Basic understanding of networking concepts, including IP addressing, subnets, and device connectivity.
Familiarity with Linux environments, cloud platforms, databases, APIs, or IoT technologies is an advantage but not required.
SKILLS AND ABILITIES
Proficiency in Microsoft Office applications, particularly Excel.
Strong written and verbal communication skills.
Strong analytical and problem-solving skills.
Ability to learn new software platforms and digital technologies.
Ability to interpret data, identify patterns, and communicate findings effectively.
Ability to manage multiple priorities in a fast-paced environment.
Customer-focused with attention to detail.
Willingness to collaborate across global teams.
OTHER WORK CONDITIONS
Schedule will be 1PM to 10PM, Monday to Friday, but may still have a shifting schedule/weekend work if needed.
Must be willing to have a hybrid arrangement and work on-site for thrice per week.
Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands
COMPETENCY PROFILE
Customer Focus
Action Oriented
Drives Results
Collaborates
Plans and aligns
Analysis/Problem Solving
Judgement/Decision making
Flexibility and Adaptability
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.