What You'll Do in 12 Months
Make the marketplace easier to discover and more relevant: Study how customers browse chefs, meals, cuisines, dietary options, and price points. Analyze the relationship between local assortment, variety, personalization, and ordering behavior. Help Product identify where better discovery or merchandising can improve repeat ordering and retention.
Improve the journey from first visit to lasting habit: Map the customer funnel from acquisition through first order, early repeat orders, and longer-term retention. Find friction in onboarding, menu exploration, checkout, and weekly ordering. Segment customers thoughtfully so teams can improve conversion and retention without hiding weak experiences behind averages.
Measure product bets with credible experiments: Partner with Product and Engineering to define hypotheses, primary metrics, guardrails, sample sizes, and holdouts for changes to the funnel, personalization, loyalty, and in-product interventions. Analyze heterogeneous effects and uncertainty, and recommend whether to launch, iterate, or stop. When a randomized test is impractical, use the strongest available observational approach and explain its limits.
Connect customer value to marketplace economics: Help teams evaluate how product changes affect order rate, churn, revenue per customer, discounts, chef engagement, and unit economics together. For new categories and ordering formats, define the measures that show whether customers find value and whether the model can scale.
Reduce the work and stress of ordering: Combine behavioral data with research and customer feedback to understand where subscriptions, delivery information, account management, or support journeys create friction. Measure whether self-service and product improvements solve the underlying problem, not just move contacts to another channel.
Build a trusted measurement foundation: Define and document product metrics, cohorts, event tracking, and dashboards. Work with Engineering and Data partners to validate instrumentation and maintain reliable behavioral data. Create compelling dashboards that let product teams explore results, spot meaningful patterns, and monitor outcomes after launch.
Shape a focused learning agenda: Work with Product, Design, and User Research to prioritize the most consequential unknowns, design analyses and tests, and tell a clear story about what the team learned. Share methods and review work with other analysts to raise the quality of product analytics across the team.
What Success Looks Like
Product teams use clear metrics and guardrails to make decisions about discovery, conversion, ordering, and retention.
Major launches are supported by credible tests or well-explained evidence, including their impact on different customer segments.
Insights lead to measurable improvements in customer experience and repeat ordering while accounting for marketplace and financial tradeoffs.
Stakeholders trust and regularly use self-service reporting, and core behavioral data is sufficiently complete to diagnose product performance.
Core Competences/Requirements
Approximately 5–7 years in product analytics or a closely related analytical role, with demonstrated ownership of complex analyses and influence on product decisions. Equivalent experience and evidence of impact are welcome.
Practical fluency with AI tools for accelerating analysis, coding, research synthesis, documentation, and repeatable workflows; able to verify outputs and handle company and customer data responsibly.
Strong SQL and hands-on experience analyzing large, complex behavioral datasets; ability to validate data and write clear, reusable analyses.
Practical command of product metrics, funnel and cohort analysis, segmentation, and marketplace or subscription dynamics.
Experience designing and interpreting A/B tests, including holdouts, guardrails, uncertainty, and tradeoffs; sound judgment about causal claims.
Ability to turn an ambiguous product problem into a focused learning plan, work independently, and communicate an actionable recommendation.
Clear data storytelling and constructive partnership with Product, Design, Engineering, User Research, and business teams.
Ability to build powerful, intuitive dashboards in any tool that answer important product questions, reveal actionable insights, and enable trustworthy self-service analysis.
Ability to evaluate AI-enabled product experiences through clear success metrics, experiments, user feedback, and appropriate quality and safety checks.
Curiosity about food, chefs, customer behavior, and the practical constraints of operating a local marketplace.
Benefits
💸 Get paid in USD.
🗺 Work remotely: design the life that you want.
⛱ Enjoy 15 days of vacation each year from the start date.
🎄 16 fully paid Argentinean holidays.
🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider.
🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical.
🐣 Paid family leave.
🕯 Compassionate Leave: 3-5 days each time the need arises.
🧘🏽♀️ Flexible benefits, your way: a prepaid card you can use on wellness, learning, food, and more.
🤖 AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.
🧑🏫 Personalized English coach.
If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
A quick note for all candidates We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:
Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com
Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.
We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.
If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.
