1.2. Maintain and expand existing business with customer accounts.
1.3. Liaison between customer demands and plant demands.
1.4. Manage sales forecasts and resolve commercial issues with key customer accounts.
1.5. Resolve all issues to the complete satisfaction of the customer and Nidec.
1.6. Create a database of customer knowledge that will help Nidec build a sales strategy to meet current
and future customer needs.
1.7. Work closely with R&D/AE on promotion of products to existing and/or potential new customers,
elaborate technical proposals / technical review discussions, and related activities that Sales and
R&D should pursue together in order to grow the business.
1.8. Work directly as Sales & BD Manager and customer contact and provide detailed feedback into
Nidec organization from customers.
1.9. Travel to manufacturing location globally with customers to support future launches and current
production issues.
1.10. Lead all business activities and understand all customer requirements, including commercial,
engineering, prototype, quality and production requirements.
1.11. Process orders, manufacturing requests, order purchase products and delivery date management.
1.12. With the responsibility of Sales & BD Manager: Act as the “voice of the customer” within the
organization to ensure that the customer’s requirements are met and exceeded.
1.13. Work with the other region’s GKAM/LKAM and AMEC HQ Sales to enhance the global Nidec
sales.
2. Manage customer sales with from conception phase through the end of service obligations.
2.1. Ensure that customer long and short term expectations are met.
2.2. Focus on program tracking, profit improvement and customer satisfaction throughout the life of the
projects.
3. Track customer “Key Performance Indicators” including revenue and profitability improvements to meet NAMA sales
short and long term sales plan as well as personal goals.
3.1. Use internal reporting system to track sales growth, opportunities, product performance and value
per customer.
3.2. Update short- and long-term sales plan by reflecting KPI tracking result with VP of Sales and BD.
3.3. Manage pricing policies.
3.4. Create a sales plan and monitor results (revenue for monthly/quarterly/fiscal year).
REF. P551.01X F551.01D
3.5. Work with customer and internal departments for collection issues.
4. Take responsibility stated for this position in the procedures and work instructions of the sales system.
4.1. Assure compliance of activities regarding sales price, as defined in the procedures and work
instructions.
4.2. Make periodical revisions of the procedures and work instructions before due or earlier as required.
4.3. Propose improvements to the process in the sales system.
5. Follow safety requirements of his/her daily job.
5.1. Use of personal protection equipment if required.
5.2. Report unsafety conditions within his /her job scope.
5.3. Follow ergonomics recommendations in the use of computer equipment.
6. Follow, direct, and facilitate 3Q6S guidelines to help NAMA reach Health, Safety and cost/goals and
objectives.
6.1. Practice (and lead by example) the rational use of company resources and eliminate as much waste
as possible while performing daily job functions.
Additional Job Details
III. Competences required to perform the job (functional and interpersonal skills):
a. Results-oriented, reliable and timely deliveries even under pressure.
b. High level of personal initiative regarding problem solutions.
c. Ability to work flexible hours (frequent conference call outside the normal working hours).
d. Strong leadership, organizational, communication and teamwork skills.
e. Must possess a strong technological awareness and tenacity.
f. Ability to establish and maintain effective working relationships.
g. Working experience with selling to automotive manufacturers and suppliers.
h. English language required, Japanese and Spanish are a plus.
IV. Education
a. bachelor's in engineering is preferred, or similar degree.
V. Work Experience
a. Minimum of 5 years in Automotive industry dealing with major OEMs or Tier1 suppliers as sales (Account Manager) or Sales Engineer.
b. Program Management experience is preferred (PMI certification is a plus).
c. Product knowledge of motors and experience is preferred.
VI. Certifications / Training
PMI or PMP certification is preferred but not required.
VII. Accountability and Authority of the position
a. The employee is accountable for all areas of the position.
Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Work Shift Schedule
No Soliciting
Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.
