With over 140,000 employees stationed worldwide, Nidec continues to be a unique organization, and each location maintains its individual personality.
Job Description
The Product Training Specialist is responsible for developing, maintaining, and delivering technical product training programs for internal and external audiences. This includes supporting new product launches, updating existing product training materials, conducting instructor-led training sessions, and helping to improve technical competency across commercial and customer organizations.
This role serves as a key contributor to product launch readiness, sales enablement, customer education, and technical knowledge management.
Core Objective: Enable successful product adoption and customer success by delivering effective, engaging, and technically accurate product training programs that improve knowledge, confidence, and capability.
RSESPONSIBILITIES
Product Training Development
Develop and maintain training materials for motors, drives, gearing products, and integrated drive system solutions.
Create instructor-led presentations, training guides, application notes, videos, demonstrations, and learning modules.
Translate technical product information into easy-to-understand training content.
Ensure training content remains current with product updates and enhancements.
New Product Launch Support
Support development and deployment of training programs for new product launches.
Partner with Product Managers and Engineering teams to understand new technologies, features, and applications.
Develop product launch training materials, knowledge assessments, and training aids.
Ensure commercial teams are prepared to effectively position and support new products.
Internal Sales & Commercial Training
Deliver technical product training to Sales, Business Development, Marketing, and Customer Support teams.
Support onboarding programs for new employees.
Conduct virtual and in-person instructor-led training sessions.
Reinforce product positioning, application knowledge, competitive differentiators, and customer value propositions.
Customer & Channel Partner Training
Conduct technical product training for customers, distributors, system integrators, and channel partners.
Support customer workshops, demonstrations, and technical seminars.
Assist customers with understanding product capabilities, configuration, and application best practices.
Support field training activities during major product launches and strategic customer opportunities.
Training Content Management
Maintain technical training libraries, training databases, and learning materials.
Organize and manage training documentation for easy accessibility.
Coordinate updates to training materials as products evolve.
Support creation of product certifications and structured learning paths.
Cross-Functional Collaboration
Collaborate with Product Management to ensure alignment with product strategy and roadmap priorities.
Work closely with Engineering and Application Engineering teams to maintain technical accuracy.
Support Sales and Marketing initiatives through training events and product education activities.
Gather and communicate feedback regarding training effectiveness and product understanding.
Training Effectiveness & Continuous Improvement
Collect participant feedback and training performance metrics.
Identify opportunities to improve training materials and delivery methods.
Track completion rates and learning outcomes.
Support continuous improvement initiatives that enhance learning effectiveness.
KNOWLEDGE, SKILLS and ABILITIES
Bachelor's degree in Engineering, Technical Education, Business, Communications, or related field required.
7+ years of experience in technical training, application engineering, product support, product management, sales enablement, or a related technical role.
Strong understanding of industrial automation, motion control systems, motors, drives, and gearing products.
Ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
Strong presentation, facilitation, and public speaking skills.
Experience creating technical documentation and training materials.
Proficiency with Microsoft Office, Teams, PowerPoint, and virtual training platforms.
Familiarity with Learning Management Systems (LMS) and e-learning tools preferred.
Strong organizational and project management skills.
Excellent written and verbal communication abilities.
Customer-focused mindset with strong interpersonal skills.
Ability to work independently and collaboratively in a cross-functional environment.
Additional Job Details
Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Work Shift Schedule
No Soliciting
Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.
