This position is ideal for an engineer who enjoys combining technical knowledge with customer interaction and business acumen.
What You'll Do
Technical Product Support
Provide technical support for assigned products and technologies across a defined territory.
Assist customers with product selection, application questions, installation considerations, and troubleshooting activities.
Support both internal and external customers through phone, email, virtual meetings, and on-site visits.
Develop deep expertise in assigned products, applications, and market segments.
Sales & Account Support
Partner with sales teams to support strategic customer accounts and business development efforts.
Prepare proposals, quotations, and pricing recommendations in alignment with company guidelines.
Participate in customer visits, technical presentations, and product demonstrations.
Support sales efforts through product training, technical consultation, and application recommendations.
Assist in achieving territory and product-line sales objectives.
Product & Vendor Management
Develop and maintain strong relationships with manufacturers and product-line partners.
Stay current on product enhancements, competitive offerings, and market trends.
Attend product training programs and manufacturer events.
Communicate product updates and market information to sales and customer teams.
Training & Customer Engagement
Support technical seminars, customer training programs, and product-related events.
Assist with educational programs that improve customer understanding and adoption of products.
Serve as a trusted technical resource for customers and internal teams.
Cross-Functional Collaboration
Work closely with Customer Service, Sales, Marketing, and Product Management teams to support customer requirements.
Support marketing initiatives and product-launch activities.
Contribute to continuous improvement efforts related to product support and customer experience.
What We're Looking For
Required Qualifications
Bachelor's degree in Engineering.
0–3 years of engineering, applications engineering, technical sales support, or related experience.
Strong analytical and problem-solving skills.
Strong verbal, written, and interpersonal communication skills.
Ability to explain technical concepts to both technical and non-technical audiences.
Customer-focused mindset and willingness to learn.
Ability to travel within assigned territory as business needs require.
Preferred Qualifications
Experience supporting industrial, automation, motion control, drive, motor, or power transmission products.
Exposure to customer-facing engineering, technical sales, or applications support activities.
Knowledge of electrical or mechanical systems and industrial applications.
Experience working with manufacturers, distributors, or industrial customers.
What Will Make You Successful
Strong technical curiosity and willingness to learn new products.
Ability to build trusted relationships with customers and partners.
Effective communication and presentation skills.
Strong organizational and time-management abilities.
Self-motivation and a proactive problem-solving approach.
Ability to balance technical responsibilities with customer and business needs.
Why Join Nidec?
Work with innovative technologies and industry-leading products.
Gain exposure to customers, manufacturers, and applications across multiple industries.
Develop both technical expertise and commercial business skills.
Join a global organization committed to innovation, customer success, and professional growth.
Build a rewarding career supporting products that help power the world around us.
Additional Job Details
Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Work Shift Schedule
No Soliciting
Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.
