With over 140,000 employees stationed worldwide, Nidec continues to be a unique organization, and each location maintains its individual personality.
Job Description
The Account Manager IV is a principal‑level individual contributor responsible for leading the organization’s most complex, high‑value, and strategically important client relationships. This role operates as a senior trusted advisor to executive client stakeholders, owns long‑term account strategy, and drives sustained retention, expansion, and value realization across an assigned portfolio.
The Account Manager IV demonstrates advanced business acumen, influences outcomes across the organization without formal authority, and plays a key role in shaping account management best practices and client engagement strategy.
Responsibilities
Strategic Account Ownership & Executive Engagement
Own and lead a portfolio of the most complex, high‑revenue, or strategically critical client accounts
Serve as executive sponsor and trusted advisor to senior and C‑suite client stakeholders
Develop deep understanding of client business models, strategic priorities, and long‑term objectives
Align account strategy with both client outcomes and organizational goals
Account Strategy, Retention & Growth Leadership
Define and execute multi‑year account strategies focused on retention, expansion, and long‑term value
Lead complex renewals, pricing discussions, and contract negotiations in partnership with sales, legal, and finance
Identify, shape, and drive cross‑sell and upsell opportunities within existing accounts
Proactively manage account risk, satisfaction, and performance metrics
Cross‑Functional & Organizational Leadership
Lead virtual account teams by coordinating cross‑functional resources across sales, operations, product, finance, and support
Influence internal stakeholders and decision‑making through expertise, credibility, and relationship leadership
Advocate for client priorities and champion improvements to service delivery and solutions
Reporting, Forecasting & Executive Communication
Deliver strategic account reviews, performance insights, and growth forecasts to internal executive leadership
Maintain disciplined account governance, forecasting accuracy, and CRM data integrity
Provide thought leadership and insights based on account trends and client feedback
Knowledge, Skills & Abilities
Bachelor’s degree in Business, Marketing, or a related field
8–12+ years of progressive experience in account management, customer success, or strategic client leadership roles
Proven success managing enterprise or highly complex accounts with significant revenue responsibility
Exceptional executive‑level communication, negotiation, and relationship‑building skills
Strong strategic, financial, and analytical acumen
Ability to influence cross‑functionally and drive outcomes without direct authority
High degree of autonomy, accountability, and judgment
Advanced proficiency in CRM, forecasting, and reporting tools
Additional Job Details
Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Work Shift Schedule
No Soliciting
Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.
