Essential Duties and Responsibilities
Plan and implement strategic initiatives to improve operational efficiency and effectiveness.
Oversee the development of budgets and financial plans for operational departments within an organization.
Manage projects from start to finish, ensuring timely completion and adherence to budget.
Stay up to date on industry best practices and emerging trends in operational excellence.
Serve as a subject matter expert on operational excellence, providing guidance and support to internal and external stakeholders as needed.
Develop and implement an operational excellence strategy that will enable the company to achieve its long-term business goals.
Collaborate with other departments to identify process improvements or flaws that could lead to revenue losses or liability exposure.
Identify opportunities for external partnerships and collaboration to further the company’s operational excellence goals.
Conduct in-depth analysis of current business processes to identify areas of opportunity for improvement.
Lead a team of process improvement experts and change agents, oversee all aspects of continuous improvement initiatives.
Monitor key performance indicators and develop reporting mechanisms to track progress and success of operational excellence initiatives.
Other duties as assigned or maybe necessary.
Knowledge/Skills/Abilities
Ability to Multitask
Ability to interact with internal and external clients to give and receive moderate to complex information
Ability & skill to solve a range of complex problems and analysis
Excellent project management skills
Outstanding leadership, communication, and presentation skills
Skill in communicating effectively in writing as appropriate for the needs of the audience
Education/Experience
Bachelor's Degree in Technical or business related field with ten (10) or more years in Program Management.
Associate Degree in Technical or business related field with twelve (12) or more years in Program Management.
High School Diploma or GED with fourteen (14) or more years in Program Management.
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer
Competitive compensation packages
Medical, Dental and Vision
401k with company match
Paid parental leave
Up to 13 paid Holidays
Paid time off
Educational Assistance Program
Diversity, Equity & Inclusion
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.
