Stay current on vendor offerings, product updates, and industry trends
Clearly explain technical information in a client friendly, approachable manner
Operational Excellence
Process quotes/estimates/orders with precision, ensuring accuracy in pricing, quantities, specifications, and documentation
Review vendor requirements and specifications prior to order submission to prevent rework or delays
Coordinate with purchasing, warehouse, fabrication, and installation partners as needed
Support inventory checks, sample management, and returns when applicable
Maintain showroom displays to ensure accuracy, cleanliness, and visual appeal
Cross Functional Collaboration
Partner closely with the Design Center Coordinator to ensure smooth client handoffs and follow-up
Maintain strong collaboration with Outside Sales to support leads, selections, and project transitions
Communicate clearly when information is incomplete or additional details are required
Provide backup support across product categories during peak periods or coverage gaps, as needed
Problem Solving & Issue Resolution
Troubleshoot product questions, order discrepancies, and technical issues with professionalism and urgency
Coordinate with vendors and internal teams to resolve issues efficiently
Communicate transparently with clients regarding timelines, changes, and order status
Qualifications & Experience
Experience in a customer facing sales or consulting role within building materials, home products, or a related industry
Strong technical aptitude and ability to interpret product specifications and documentation
Excellent communication and organizational skills
High attention to detail and commitment to accuracy
Comfortable working in a fast paced, consultative showroom environment
Willingness to deepen expertise in assigned categories and support others as needed
Success Traits
Confident, knowledgeable, and approachable
Detail oriented with strong follow-through
Collaborative and team first mindset
Client focused with a high bar for experience and execution
Accountable and comfortable owning outcomes
BENEFITS
- Medical
- Dental
- Vision
- Employer Paid Basic Employee Life and AD&D Insurance
- Employer Paid Long Term Disability
- Flexible Spending Accounts
- Voluntary Short-Term Disability
- Voluntary Life and AD&D Insurance
- Voluntary Accident Insurance
- Voluntary Critical Illness Insurance
EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.
- PHYSICAL DEMANDS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- POSITION TYPE/EXPECTED HOURS OF WORK
- This is a full-time position that requires overtime as business needs dictate.
OTHER DUTIES Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
PRIVACY NOTICE We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.
This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.
By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.
