The technical trainer delivers subject matter that reflects the latest in ultrasound technology and equipment. You will learn from the best trainers in the classroom and work hands-on with various ultrasound systems to solve simulated technical problems.
Key Responsibilities/Accountabilities
1. Conduct and arrange for ongoing technical training with outside and inside customers.
2. Deliver Ultrasound Basics, DICOM Standards and Networks
3. Assist with planning, developing, and provide training, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
4. Conduct orientation sessions and arrange on-the-job training for new hires.
5. Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
6. Develop and organize training manuals, multimedia visual aids, and other educational materials.
7. Develop testing and evaluation procedures.
Training and Teaching Others
Ø Conduct on-the-job training classes or training sessions to teach and demonstrate principles, techniques, procedures, or methods of designated subjects.
Provide training to Conquest personnel (in particular the service organization) as required.
Ø Present lectures and conduct discussions to increase students' knowledge and competence using visual aids, such as graphs, charts, videotapes, and slides.
Support internal and external education courses and activities related to the technical service of ultrasound products.
Market CQI training offerings, products and services to students and businesses.
Training Development
Ø Develop curricula, training manuals and plan course content and methods of instruction.
Ø Develop, organize and assemble teaching aids such as instructional software, multimedia visual aids, or study materials.
Ø Select and assemble books, materials, supplies, and equipment for training, courses, or projects.
Ø Prepare outlines of instructional programs and training schedules and establish course goals.
Participate at meetings, shows, and conventions as required, to demonstrate and promote ultrasound products.
Participate in conferences, seminars, and training sessions to keep abreast of developments in the field, and integrate relevant information into training programs.
Troubleshoot customer’s training-related issues.
Ø Assess educational potential or need of students.
Ø Convert information into instructional program.
Ø Demonstrate or explain assembly or use of equipment.
Ø Participate in staff training programs.
Management of Training Program
Manage all onsite and offsite training.
Maintain training information files, training database and process related paperwork.
Maintain annual training calendar and enrollment form and post on company’s website.
Manage processing student enrollment forms.
Manage coordination of travel arrangements as necessary for students and other end-users.
Manage and/or assist in the processing of payments and ensuring that all students have paid the necessary fees.
Ship all training paperwork, manuals, systems, probes, and other items to location for offsite training (Tracking)
Compile all training paperwork (tests, evaluation forms, rosters, certificates, etc).
Process CQI employee training paperwork as needed.
Set up training room.
Scan class paperwork onto server.
Update master student contact information spreadsheet.
Supervise and monitor students' use of tools and equipment.
Observe and evaluate students' work to determine progress, provide feedback, and make suggestions for improvement.
Determine training needs of students or workers.
Administer oral, written, or performance tests to measure progress and to evaluate training effectiveness.
Prepare reports and maintain records such as student grades, attendance rolls, and training activity details.
Integrate academic and vocational curricula so that students can obtain a variety of skills.
Coordinate mailing certificates to students.
Perform other related tasks as needed.
Updating and Using Relevant Knowledge
Ø Apply field experience to classroom teaching.
Ø Use motivational techniques in education.
Ø Use oral or written communication techniques.
Ø Use teaching techniques.
Ø Use public speaking techniques.
Ø Use library or online Internet research techniques
Minimum Qualifications
Ø Associate's degree (A. A.) or equivalent from two-year College or technical school.
Ø 5+ Years prior work history working in technical positions including but not limited to:
The design and develop of medical diagnostic and clinical instrumentation, equipment, and procedures, using the principles of engineering.
Advise and assist in the application of instrumentation in clinical environments.
Install, adjust, maintain, repair, or provide technical support for biomedical equipment.
Evaluate the safety, efficiency, and effectiveness of biomedical equipment.
Teach biomedical engineering or disseminate knowledge about field through writing or consulting.
Write documents describing protocols, policies, standards for use, maintenance, and repair of medical equipment.
Diagnose and interpret bioelectric data, using signal processing techniques.
Ø Knowledge to include but not limited to
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Skills Requirements
- Basic Skills
- Ø Learning Strategies. Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Ø Speaking. Talking to others to convey information effectively.
Ø Active Listening. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Ø Monitoring. Monitoring/Assessing performance of you, other individuals, or organizations to make improvements or take corrective action.
- Ø Critical Thinking. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Social Skills
- Ø Instructing. Teaching others how to do something.
Ø Coordination. Adjusting actions in relation to others' actions.
Ø Social Perceptiveness. Being aware of others' reactions and understanding why they react as they do.
Ø Service Orientation. Actively looking for ways to help people.
Ø Persuasion. Persuading others to change their minds or behavior.
Trainer and Presenter Skills
Ø Databases. Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
Ø Graphics. Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.
Ø Internet. Using a computer application to create, manipulate, edit, and show virtual slide presentations.
Ø Navigation. Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
Ø Presentations. Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
Ø Spreadsheets. Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
Ø Word Processing. Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents
Essential Physical Tasks
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand. The employee is occasionally required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; balance; and twist, bend. The employee must occasionally lift, move, push, and/or pull up to 10 pounds. The employee must frequently use computer and other special operating equipment. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The noise level in the work environment is usually quiet to moderate.
