Concentrix
From Concentrix's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Technical Support Engineer
This evergreen requisition is intended for technology professionals with experience in technical troubleshooting, end-user support, networking, systems, infrastructure, and related IT functions. Candidates will be considered for opportunities based on their technical expertise, experience, and alignment with available business requirements. Potential opportunities may include:
Helpdesk / Service Desk
Technical Support
Desktop / End-User Support
Network Support / Network Engineering
Systems / Infrastructure Support
Application Support
NOC / IT Operations
Cloud or Security Support
Other related technical roles
General Qualifications
Experience in Technical Support, IT Helpdesk/Service Desk, Networking, Systems, Infrastructure, or other related technology functions.
Strong technical troubleshooting and problem-solving skills.
Knowledge of relevant hardware, software, networking, operating systems, or enterprise technologies depending on area of specialization.
Good verbal and written communication skills.
Ability to diagnose technical issues and provide appropriate solutions or escalation.
Customer-service orientation, particularly for user- or client-facing technical roles.
Relevant IT certifications are an advantage.
Willingness to work on varying schedules and work arrangements depending on business requirements.
Possible Technical Skills
Experience may include technologies such as Windows/Linux, Microsoft 365, Active Directory, TCP/IP, LAN/WAN, VPN, routing and switching, firewalls, servers, cloud platforms, virtualization, ITSM/ticketing systems, monitoring tools, and other enterprise technologies.
PHL Quezon City - EXXA Tower, 8th Floor
Full time
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