Analyze & Optimize: You'll analyze data, performance, and customer experience trends to inform the implementation of strategic sales plays and best practices within client territories.
Ensure Quality: You'll oversee, measure, and validate the delivery and quality of training provided.
Track Effectiveness: You'll track the effectiveness of training interventions using various assessment tools.
Process Improvement: You'll collaborate with internal and external stakeholders to optimize sales processes and systems, aiming for a superior customer experience.
Foster Relationships: You'll maintain high-level communication with internal stakeholders to nurture strategic client relationships.
Maintain Expertise: You'll maintain a high level of knowledge and understanding about the client, customer interaction, and the evolving business environment for effective training delivery.
Cultivate Learning: You'll help foster a culture of continuous learning where individuals take responsibility for their own development, competence, and performance.
You Have
A Bachelor’s degree or equivalent experience is preferred.
2+ years of experience in Training, or/and Sales capacity (experience in IT/SaaS is preferred).
You are a subject matter expert and a proven leader within your peer group. Prior experience in high-volume calling environments is preferred.
Experience working with Salesforce.com or a similar CRM is strongly preferred. Strong technical skills in MSOffice.
An interest in learning how artificial intelligence (AI) can be used to improve sales support processes, or prior experience with AI tools.
Proven ability to prioritize concurrent projects and demonstrate strong project management skills.
The ability to effectively communicate and demonstrate various strategies, platforms, and skills to varied audiences.
A strong sales background is essential, providing you with the mindset and energy to sell ideas, engage people, and train confidently.
Location
VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City
Language Requirements
Time Type
Full time