Job Title
Readiness Manager
Job Description
The Readiness Manager is responsible for enabling sales teams to achieve business objectives through effective training, coaching, and readiness programs. This role partners with global stakeholders to launch new products, services, sales motions, and processes while ensuring teams have the skills, knowledge, and certifications required to succeed. Key Responsibilities
Design and execute readiness plans aligned to business and sales objectives.
Lead the rollout of new products, services, sales motions, and role launches.
Partner with global teams to develop training, certification, and enablement programs.
Deliver instructor-led training, webinars, workshops, and coaching sessions.
Conduct call shadowing and performance observations to identify development needs.
Create individual learning and development plans for sales professionals.
Track adoption, effectiveness, and business impact of readiness initiatives.
Align readiness activities with product roadmaps, sales targets, and operational priorities.
Share best practices and continuously improve training content and delivery methods.
Support ongoing capability development across service locations.
Required Experience
5+ years of sales, sales enablement, training, or readiness experience.
Minimum 2 years of IT solutions, technology sales, or consultative selling experience.
Proven experience delivering training and coaching programs.
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Experience facilitating workshops, webinars, and classroom-based learning.
Strong understanding of sales processes, customer engagement, and performance improvement.
Experience working with multiple stakeholders across regions and functions.
Skills & Competencies
Training & Facilitation
Coaching & Development
Sales Enablement
Presentation & Communication
Stakeholder Management
Learning Program Design
Change Management
Performance Improvement
Project Coordination
Analytical & Reporting Skills
Tools & Qualifications
Microsoft Office Suite
Learning Management Systems (LMS) and virtual training platforms
MS-900 and AZ-900 certifications preferred
Trainer or Learning & Development certification preferred
Bachelor's degree or equivalent experience
Languages
Fluent English
Additional market language(s) preferred depending on location
Location: Hybrid
Location
BGR Sofia - Advance Business Center
Language Requirements
Time Type
Full time
