Concentrix
From Concentrix's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Manager, Transformation
Have a seat on the table and be highly visible across xBRs, client or account meetings, and client visits
Provide end to end assessments and customer journey map to streamline the process and propose the
applicable automation tools and process improvement
Lead ideation sessions with the account and co-innovation with the client
Replicate best practices applicable to the account
Establish analysis and action plans related to Innovation to address VOC, CVAs, and prevention/improvement of
any Hypercare status
Provide awareness and/or trainings on Automation, Roots, and Six Sigma
PHL Quezon City - Tera Tower 16th Floor
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