No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.
This role is the perfect opportunity for someone considering a career in customer services.
WHAT WOULD YOU BRING TO OUR TEAM?
Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.
TO BECOME A PART OF OUR TEAM
Courteous with strong customer service orientation
Intermediate - Advanced English level
High School diploma or equivalent required
6 months minimum of experience in Call center customer service(Desired)
Ability to work under constant changes
Multitasking
Strong computer navigation skills and PC knowledge
Ability to communicate effectively, both in writing and verbally
Reliable with strong attention to detail
Skilled in multitasking; including the ability to be flexible and adapt to change quickly
Tolerance of repetitive work in a fast-paced, high-production work environment
Ability to work as a team member as well as independently
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Shift rotation capability as needed
Based on location and / or program, additional experience / skills may be required
CALL US HOME
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.
Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Learn more
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The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.
Location
MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA VÍA MONTEJO
Language Requirements
Time Type
Full time
