A role you will love.
The Team Lead is responsible for the day-to-day delivery of high-quality service that meets service level expectations. The team lead works closely with their peers to ensure that daily, weekly, and monthly goals are met. This role is also expected to supervise assigned staff and perform administration tasks related to those staff such as: administering daily timekeeping, performance and attendance tracking, annual performance evaluations, and provide mentoring to employees.
Some of your key responsibilities will include
Strong knowledge of RMBS Bond reconciliation/Collateral processing is a must.
Knowledge of Corporate Trust Services
Securitization
Ensuring SLAs are met on daily basis.
Coach and develop the skills and abilities of assigned associates.
Manage and calibrate workload of assigned associates.
Prepare daily, weekly, monthly, and annual metric reporting.
Attend meetings and training sessions for a range of administrative, operational, and regulatory compliance topics.
Handle projects as assigned by manager.
Complete disciplinary actions to address performance and/or attendance issues.
What will you bring to the role.
We encourage applications from female professionals as part of our diversity hiring program.
Any Bachelor’s Degree with 7 to 10 years of overall experience.
Fluency in spoken and written English is required.
Must have knowledge on registry business, Transfer agency, shareowner services, Transactions processing related to Transfer Sell, Transfer Non-Routine, Address Update and Holder update.
Past experience in the US Corporate Trust or US Financial Services industry/FHLB process or similar experience
Rewards designed for you
Health and wellbeing rewards that can be tailored to support you and your family.
Save for your future. We will support you along your retirement savings journey.
Paid parental leave, flexible working and a caring and inclusive culture.
Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
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