Ensure adherence to tighter governance and control standards under USM
Ensure all good Corporate Transfer cases completed within agreed timeline
Retrieve supporting documents from the system
Follow up on transfer related problem cases
Prepare transfer related communication
Handle enquiries from brokers on Corporate Transfer documentation requirements
Handle express transfer service requests
Discuss and co-ordinate daily tasks with different teams (Operations, Investor Services, Client Facing, Legal and Compliance, etc.)
Provide timely support for any ad-hoc/special requirements e.g. attending annual general meetings
What will you bring to the role?
You will be a holder of either an Associate or Degree in any discipline. You will bring at least 3 years of experience from the banking or financial services industry – should you come from a different industry you are also welcome to apply to.
The Senior Officer role requires attention to detail and some evaluative judgement based on best practices and previous experience. You will be expected to respond to and resolve problems by identifying and selecting solutions. You would need excellent communication skills to be able to provide clear verbal and written communications in response to queries from other departments.
The Customer Operations Senior Officer will not directly manage others but need to provide guidance to junior team members of the team. If necessary, the role is required to support some projects, attending internal meetings with overseas regions, conducting UATs, etc.
Other key skills required for the role include
Self-motivated, well-organized and detail-minded
Proactive, work independently under pressure
Proficient in MS Office applications (Excel, Word)
Rewards designed for you
- Flexible work to help you find the best balance between work and lifestyle.
- Health and wellbeing rewards that can be tailored to support you and your family.
- Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
- Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
- And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
