You'll be responsible for processing shareholder transactions, maintaining accurate records and handling documentation received through both electronic and postal channels. Working within a structured and process-driven environment, you'll help ensure client requests are completed accurately and efficiently while maintaining the highest standards of service.
No two days are the same. While the role follows established processes, you'll work with a variety of clients and transactions, providing plenty of opportunity to develop your knowledge and experience. As your skills grow, you'll have the opportunity to gain exposure to different activities across the team through role rotation and cross-training.
Key responsibilities include
Maintaining accurate shareholder records and processing updates to shareholder information
Processing share allotments, transfers and other shareholder transactions
Managing and scanning documentation received via post and email
Supporting requests relating to shareholder records and register movements
Building positive relationships with clients and internal stakeholders
Responding to queries in a professional and timely manner
Supporting the smooth day-to-day running of the office, including occasional reception cover and coordinating visitors, deliveries and couriers
Ensuring all work is completed in line with agreed procedures, controls and service levels
What will you bring to the role?
To succeed in this role, you'll bring enthusiasm, a willingness to learn and a strong eye for detail. You'll enjoy working in a busy environment, taking ownership of your work and contributing to a positive team culture.
We're looking for someone who can
Communicate clearly and professionally, both verbally and in writing
Stay organised and manage multiple tasks effectively
Demonstrate excellent attention to detail and accuracy
Use Microsoft Office and business systems confidently
Learn new processes and systems quickly
Work well within a collaborative team environment
Take a proactive and flexible approach to their work
Deliver a high level of service to both clients and colleagues
Previous administration, customer service, financial services or office-based experience would be beneficial but is not essential, as full training will be provided.
Please note you must have five years' residency in Jersey, entitled status or the equivalent right to work, to be considered for this role.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards that can be tailored to support you and your family
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
