As part of our Client Management team, you will play a pivotal role in onboarding new clients, coordinating seamless integration across front and back-office processes, and ensuring the delivery of accurate, high-quality insights and services. You'll act as a trusted partner to clients, providing ongoing support and guidance while building strong, long-term relationships. Your success in this role will directly contribute to client satisfaction, business growth, and the continued expansion of Investor Engagement and the broader Computershare business.
Some other key responsibilities
Act as a trusted adviser to ASX and NZX listed companies, providing shareholder intelligence, market insights, and strategic guidance.
Build and manage strong client relationships, delivering exceptional service and becoming the primary point of contact for key accounts.
Deliver accurate, timely shareholder analysis reports and investor ownership insights to support client decision-making.
Help clients maximise value from the ingage investor relations CRM platform through onboarding, training, and ongoing support.
Manage a portfolio of new and existing clients, ensuring high levels of satisfaction, retention, and growth.
Respond to client queries and provide proactive support across Investor Intelligence and Investor Relations services.
Collaborate with Investor Engagement, Issuer Services, and global teams to deliver seamless client outcomes.
Support board-level decision making, investor engagement strategies, governance initiatives, and capital market transactions.
Identify cross-sell opportunities and promote broader Investor Engagement and Computershare solutions.
Drive operational excellence, process efficiencies, and continuous improvement across client delivery activities.
What will you bring to the role?
You bring a strong combination of client relationship management, analytical thinking, and a passion for helping clients unlock value from data. With experience in Investor Relations, Investor Intelligence, financial services, or a related field, you understand the importance of delivering accurate insights, meeting deadlines, and providing exceptional service to stakeholders.
You are a trusted and confident communicator who can build credibility with Investor Relations professionals, executives, and key decision-makers. Your ability to interpret shareholder data, identify trends, and translate complex information into meaningful insights enables clients to make informed decisions and achieve their strategic objectives. Commercially minded and solutions-focused, you thrive in a client-facing environment, enjoy collaborating with diverse stakeholders, and are motivated by delivering outstanding client outcomes that drive retention, growth, and long-term partnerships.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
