You'll work closely with Relationship Managers, operational teams, and clients to help ensure requests are completed accurately, deadlines are met, and clients receive a high level of service and responsiveness.
Other key responsibilities include
Managing day-to-day servicing activities for an assigned portfolio of clients
Coordinating and processing dividend distributions
Supporting annual shareholder meetings and related event activities
Assisting with tax reporting requirements and shareholder communications
Monitoring client requests and correspondence, ensuring timely follow-up and resolution
Utilizing internal systems and workflow tools to manage deliverables, deadlines, and service commitments
Coordinating with Relationship Managers and cross-functional teams to deliver a seamless client experience
Maintaining accurate records and documentation for client activities
Supporting both newly onboarded and established clients as business needs evolve
Building strong relationships with clients while delivering responsive, high-quality service
Supporting shareholder services processes, workflow management, and administrative activities
What will you bring to the role?
Required
Strong organizational and time management skills
Exceptional attention to detail
Bachelor's degree or equivalent relevant experience
Previous client-facing or customer service experience
Ability to manage multiple priorities and deadlines simultaneously
Strong verbal and written communication skills
Ability to collaborate effectively across teams
Proficiency with Microsoft Office, including Outlook, Excel, and Word
Ability to work independently and take initiative
Preferred
Financial services experience
Transfer agency experience
Corporate actions experience
Shareholder services experience
Experience working with international or alternative investment clients
Experience using CRM systems, investor portals, or similar client management tools
Experience supporting relationship management or client service teams
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
Compensation. The base pay range for this role is $65,000 - $75,000 annually. This base pay range is specific to Jersey City, NJ and Edison, NJ and may not be applicable to other locations.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Expected application deadline: November 14th, 2026.
This role is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without sponsorship now or in the future.
