Monitor storage availability, capacity, latency, IOPS, throughput, and health; diagnose performance bottlenecks and develop capacity forecasts and expansion or refresh recommendations.
Participate in Outage Response Team activities, providing diagnosis, mitigation, recovery, and service validation; collect evidence for root-cause analysis and coordinate vendor escalation.
Plan and execute storage-array, SAN-switch, firmware, and software refreshes, data migrations, and non-disruptive cutovers with implementation, validation, and rollback procedures.
Maintain storage asset, configuration, warranty, licensing, and lifecycle records, and support inventory audits and disposition.
Configure and test backup, restoration, replication, failover, failback, and disaster-recovery capabilities; support quarterly COOP exercises, COOP activation, and multi-year continuity testing procedures.
Apply approved patches and configurations in accordance with DISA STIGs, and support remediation of vulnerabilities, IAVAs, CND Directives, and POA&M items.
- Maintain SAN diagrams, zoning records, configuration baselines, capacity plans, recovery procedures, and SOPs, and recommend improvements to availability, performance, and recoverability.
- Education & Experience
- Required:
Bachelor’s degree or a relevant technical degree.
Minimum of seven (7) years of relevant storage engineering, SAN administration, systems engineering, data-center infrastructure, or enterprise IT experience.
Demonstrated experience configuring and troubleshooting SAN fabrics, storage arrays, switches, zoning, Fabric Logins, and WWN/PWWN connectivity.
Preferred
Experience supporting enterprise storage or SAN infrastructure in a federal or DoD environment.
Experience with Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, or comparable storage platforms, and Brocade, Cisco MDS, or comparable Fibre Channel switching.
Experience integrating storage with VMware vSphere, ESXi, vCenter, vSAN, Microsoft, Linux, database, backup, and cloud platforms.
Experience supporting COOP or disaster-recovery exercises involving physically separated data centers.
Experience planning storage refreshes, data migrations, array replacements, and SAN cutovers.
- Experience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, and POA&M requirements.
- Certifications
- Required: None.
- Preferred: Storage or infrastructure certifications from Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, Brocade, Cisco, or VMware; CompTIA Server+; SNIA certification; ITIL Foundation; or equivalent credentials.
- Security Clearance
- Active Secret clearance or higher is required.
- Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
- Work Environment / Travel:
Remote position; Chicago, IL–area candidates preferred.
After-hours work or travel may be required during outages, maintenance windows, migrations, refreshes, COOP exercises, or COOP activation.
Administrative Notes
Period of Performance: March 1, 2027 – February 28, 2033
Contract Start Date: March 1, 2027
Note: By applying to this position, the candidate acknowledges and consents to having their resume included in an active competitive Government contract bid.