Execute approved installations, refreshes, configuration changes, and equipment replacements, and lead relocation cutovers at USMEPCOM and MEPS locations from staging through post-cutover verification.
Coordinate with cabling personnel on rack layouts, patching, fiber, copper, and network drops; support site surveys and maintain network diagrams, as-built documentation, and equipment inventories.
Test devices before production deployment and apply approved firmware, OS, and security updates in accordance with DISA STIGs.
Monitor network availability, performance, and capacity; diagnose and resolve complex Layer 2/Layer 3, fabric, routing, latency, and packet-loss issues, including WAN, SD-WAN, firewall, VPN, wireless, and cloud connectivity.
Participate in Outage Response Team activities, providing diagnosis, workarounds, restoration support, and root-cause input; coordinate escalation with Cisco, DISA, carriers, cloud providers, and vendors.
Identify recurring problems, capacity constraints, points of failure, and modernization opportunities, and recommend corrective actions.
- Follow approved ITSM processes, maintain configurations and technical documentation, and provide technical guidance to network administrators and support personnel.
- Education & Experience
- Required:
Bachelor’s degree in Information Technology, Networking, Computer Science, Engineering, or a related field.
Minimum of eight (8) years of relevant network engineering, network administration, data-center networking, or enterprise infrastructure experience.
Ability to work a hybrid schedule in N. Chicago, IL.
Preferred
Hands-on experience with Cisco Nexus, ACI, software-defined networking, and policy-based data-center network architectures.
Experience with Cisco routing and switching technologies, including EIGRP, OSPF, BGP, VLAN routing, and Quality of Service.
Experience developing method-of-procedure documents, implementation and test plans, rollback procedures, and cutover checklists for refreshes, migrations, and relocations.
Experience with network-monitoring, configuration-management, and observability platforms.
Experience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, and POA&M requirements in a federal or DoD environment.
- Strong troubleshooting, documentation, change-management, and stakeholder-coordination skills.
- Certifications
- Required: Current Cisco Certified Network Professional (CCNP) certification.
- Preferred: CCNP Data Center, CCNP Enterprise, CCNP Security, Cisco Certified Internetwork Expert (CCIE), CompTIA Security+, ITIL Foundation, or equivalent credentials.
- Security Clearance
- Active Secret clearance or higher is required.
- Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
- Work Environment / Travel:
Hybrid position based in N. Chicago, IL.
After-hours availability may be required during outages, maintenance windows, installations, equipment refreshes, and relocation cutovers.
Administrative Notes
Period of Performance: March 1, 2027 – February 28, 2033
Contract Start Date: March 1, 2027
Note: By applying to this position, the candidate acknowledges and consents to having their resume included in an active competitive Government contract bid.