Computer World Services Corp. (Cws)
From Computer World Services Corp. (Cws)'s careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
CWS seeks an Incident Support Manager to direct incident management operations for the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract. The Incident Support Manager directs incident management operations, ensuring timely response and resolution of network disruptions affecting CBP mission systems.
Lead incident management and restoration efforts.
Coordinate response teams during major outages or critical events.
Ensure proper documentation, root cause tracking, and reporting.
Liaise with CBP Incident Managers and senior leadership.
10+ years in IT operations or network incident management.
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