Program Management Plans
Change management processes
Performance management frameworks
Weekly and monthly status reports
Risk and issue management processes
Monitor project milestones, cost targets, quality standards, and schedule commitments.
Oversee subcontractor activities to ensure compliance with performance and financial requirements.
Program & Project Management Deliverables
Project Management Plan
Change Management Process documentation
Performance Management Reports
In-Process Reviews and Weekly Status Updates
Progress Reviews with the Government Area Manager
Project Management Support Artifacts
Transition Management
Project Management Support
Oversight of all personnel and activities required to meet PWS requirements.
Support PM in quality assurance, cost control, staffing, and overall program execution.
Technical Oversight
Provide subject matter expertise across engineering, operations, infrastructure, cybersecurity, and service management domains.
Contribute to the development of the IT Infrastructure Detailed Design Document and advanced documentation related to:
Troubleshooting methodologies
Vulnerability management
System and network optimization
Software distribution and reporting
Infrastructure monitoring
Support evaluation of new technologies and process improvements to optimize mission outcomes.
Conduct or assist with cost-benefit analyses, risk analyses, performance evaluations, and total-cost-of-ownership (TCO) assessments.
Staff Supervision & Workforce Management
Lead, supervise, and mentor technical and administrative staff across multiple task areas.
Manage manpower utilization, training, performance assessment, and workforce optimization.
Support recruiting, onboarding, and retention activities in coordination with corporate HR.
Provide guidance to technical teams, ensuring alignment with program objectives and contract requirements.
Customer, Stakeholder & Corporate Coordination
Maintain regular communication with Government stakeholders, serving as a primary liaison for issue resolution and program coordination.
Ensure professional, timely, and accurate responses to Government inquiries and tasking.
Coordinate with internal corporate functions (HR, recruiting, finance, compliance) to support program operations and reporting.
Contribute to customer satisfaction tracking, complaint resolution, and quality assurance programs.
Required Skills & Experience
Demonstrated leadership in DoD or federal agency programs of similar size, scope, and complexity.
Experience leading large IT teams (40+ personnel) across diverse functional areas.
Strong background in operations that include user systems, integration, training, and multi-skilled technical environments.
Experience in quality assurance environments involving customer satisfaction tracking, QC programs, and continuous improvement.
Demonstrated success presenting to senior Government officials and executive stakeholders.
Proven abilities in financial analysis, cost management, budgeting, and resource allocation.
Strong knowledge of WBS development, project planning, scheduling, and structured project controls.
Experience evaluating configuration alternatives, including technical, cost, and risk impacts.
Experience performing business decision analyses, including cost-benefit analyses and major IT infrastructure assessments.
Hands-on experience conducting and interpreting Total-Cost-of-Ownership (TCO) analyses and using TCO tools.
Functions as a technical expert across multiple program areas.
Independently performs all functional duties associated with high-visibility or mission-critical activities.
Leads major technology assignments and recommends strategic improvements.
Supervise personnel and oversee the activities of all staff assigned to specific tasks.
Internal Coordination & Continuous Improvement
Partner with corporate functions for staffing, budgeting, reporting, compliance, and workforce management.
Maintain and update internal program documentation, and compliance materials.
Identify efficiencies and drive continuous improvement initiatives across program operations.
- Promote a culture of operational excellence, accountability, and innovation.
- Education & Experience
- Minimum Education
Bachelor’s degree required.
MA/MS degree preferred.
Minimum General Experience
- Eight (8) years of progressive experience in project management, program management, or a closely related IT management discipline involving oversight of large, complex, multi-site programs
- Certifications
- Project Management Professional (PMP) or equivalent – REQUIRED
Relevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) – desired
- Must maintain all mandatory certifications
- Security Clearance
- Must be a U.S. Citizen.
Selective Service registration required (if applicable).
Top Secret Security Clearance required
- Must maintain fitness and eligibility for national security positions
- Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
- Onsite at customer location
