Essential Duties & Responsibilities
AZURE OPERATIONS & MULTI-TENANT MANAGEMENT
Operate internal and customer Azure environments across multiple tenants using Azure Lighthouse and delegated administration
Monitor health, performance, and security posture across managed environments
Investigate and resolve operational issues, engaging Microsoft support when needed
Participate in incident, problem, and change management processes according to defined service standards
Execute routine changes including configuration, access, and policy updates
Support patch management, update compliance, and baseline configuration across managed environments
Support customer onboarding including subscription setup, Lighthouse delegation, monitoring baselines, and policy application
Maintain tagging, naming, and subscription standards across managed environments
MONITORING, REPORTING & FINOPS
Configure and maintain Azure Monitor, Log Analytics, and alerting across multiple Azure environments
Develop KQL queries, workbooks, and dashboards supporting proactive visibility
Monitor Azure consumption and apply FinOps practices including rightsizing, scheduling, reservations, and anomaly investigation
Track SLA adherence, surface exceptions, and report service performance against defined standards
Produce health, cost, and optimization reporting for customers and internal stakeholders
AUTOMATION & INFRASTRUCTURE AS CODE
Automate operations and tenant administration using PowerShell and Microsoft Graph API
Read, modify, and maintain Terraform/Bicep templates supporting Azure environments
Maintain release and deployment pipelines using Azure DevOps or GitHub
Contribute to internal tooling supporting automated provisioning, monitoring, and governance
BUSINESS CONTINUITY & SECURITY POSTURE
Support disaster recovery and backup operations including runbook execution and recovery validation
Operate security tooling including Microsoft Defender for Cloud and coordinate with Microsoft Sentinel workflows as required
SERVICE GOVERNANCE & DOCUMENTATION
Maintain Azure Policy, RBAC, and governance standards across multiple Azure tenants
Produce and maintain documentation, runbooks, and operational procedures
Support evidence preparation and process demonstration for partner program and compliance activities
ESCALATION & CROSS-TEAM COLLABORATION
Recognize when issues or opportunities exceed managed services scope and route them to the appropriate internal team
Produce clear, well-documented handoffs that receiving teams can act on without rework
Support communication standards including incident notification and scheduled review cadence
Contribute to customer operational reviews with clear summaries of environment status and recommendations
Maintain continuity of customer experience through and after escalation
Education & Experience
Minimum Requirements
3+ years of hands-on experience operating Microsoft Azure environments
Microsoft Certified: Azure Administrator Associate (AZ-104), required
Experience across the core MSP toolchain including Partner Center, Azure Lighthouse, Azure Policy, Azure Monitor, Log Analytics, and KQL
Experience with Microsoft Defender for Cloud, Microsoft Sentinel, Azure Backup, and Azure Site Recovery
Experience with subscription management, RBAC, multi-tenant operations, and governance practices including tagging and naming standards
Proficiency with PowerShell and Microsoft Graph API for operational and tenant automation
Working experience with Terraform/Bicep templates for Azure deployments
Experience with application delivery using Azure DevOps or GitHub
Strong knowledge of Azure networking and Microsoft Entra
Willingness to participate in a shared on-call rotation
Desired Experience
Experience in a managed services or CSP environment
Experience with Python or JavaScript for automation or tooling
Experience with Azure Cost Management, FinOps practices, or the Azure FinOps Toolkit
Skills & Abilities
Operational discipline across multiple concurrent Azure environments
Troubleshooting capability and strong pattern recognition across Azure services
Escalation judgment with the ability to produce handoffs that receiving teams can act on
Technical writing suitable for customer, audit, and internal consumption
Collaboration across support, infrastructure, and customer-facing teams
Ownership of outcomes, including routine and repeat operational work
Commitment to ongoing certification and technical skills development
Who we are
CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
