What You'll Do
Lead high-priority, enterprise-wide programs aligned with strategic business objectives and executive priorities.
Partner with C-suite executives and senior leadership to translate business strategy into actionable roadmaps, milestones, and measurable outcomes.
Optimize program governance, operating rhythms, executive reporting, KPIs, risk management, and decision-making frameworks.
Coordinate cross-functional teams across Product, Engineering, Data, UX, Marketing, Finance, Operations, Legal, Events and external partners.
Develop executive-level presentations, board level strategies, business reviews, dashboards, and strategic updates that clearly communicate progress, risks, decisions, and business impact.
Work closely with engineering and technology leaders to understand technical dependencies, architecture considerations, integrations, APIs, data flows, platforms, and delivery constraints and own the strategic upward communication of these decisions to the executive team.
Drive alignment between business objectives and technology execution without requiring hands-on engineering expertise.
Lead transformation and modernization initiatives involving e-commerce platforms, digital experiences, media/content platforms, data and analytics, personalization, CRM, advertising technology, and emerging technologies including AI.
Anticipate risks and dependencies, develop mitigation strategies, and proactively escalate issues requiring executive decisions.
Establish success metrics and use data to measure program performance, business outcomes, customer impact, and ROI.
Own and drive the communication layer between cross-functional tactical teams and the C-Suite separating the signals from the noise to keep all teams driving toward the same mission of maximizing business impact.
- Drive accountability, collaboration, transparency, and continuous improvement across teams and departments.
- Who You Are
- 10+ years of program management, strategic operations, product operations, or related experience
Significant experience in e-commerce, digital media, technology, or consumer-facing digital businesses
Demonstrated experience managing large, complex, cross-functional programs with executive visibility
Strong understanding of digital commerce and media ecosystems, including customer journeys, digital platforms, content, monetization, marketplaces, advertising, and/or subscription businesses
Strong technology fluency with the ability to collaborate effectively with Engineering, Product, Data, and Architecture teams
Exceptional executive communication, presentation, influencing, and stakeholder-management skills
Strong analytical and problem-solving capabilities with a data-driven approach to decision-making
Proven ability to operate effectively in ambiguous, fast-moving, highly matrixed organizations
Experience developing strategic roadmaps, program plans, operating models, KPIs, and executive-level reporting
Strong organizational skills with the ability to manage multiple priorities and competing deadlines
Must be willing to be in-office 5 days a week in our LA office location
Core Competencies: Executive Leadership & Communication, Strategic Program Management, E-Commerce & Digital Transformation, Media & Digital Platforms, Technology & Product Fluency, Cross-Functional Leadership, Stakeholder Management, Risk & Dependency Management, Data-Driven, Decision Making, Business Transformation, Roadmap & Portfolio Management, Operational Excellence
Preferred Qualifications
Experience working with senior executives or directly supporting C-suite strategic initiatives
Experience in large-scale digital transformation, platform modernization, or technology-enabled business transformation
Experience with e-commerce platforms, marketplaces, retail technology, digital advertising, streaming/media, subscriptions, or content businesses
- Experience with 0 to 1 Product Launches
- What We Offer
- Best in class health, dental, and vision insurance
Healthcare FSA
Dependent Care FSA
Commuter Benefits FSA
Short-term/long-term disability and life insurance
Paid Parental leave
401k with 4% match
Pet Insurance
Legal and Identity Theft Plans
Flexible PTO
