Position Specific Responsibilities
Drive significant growth within the assigned book of business by opening new accounts and expanding existing accounts. Leverage Compassus-provided tools to identify new opportunities through detailed market analysis
Secure referrals from physicians, staff, and administrators and partner with the operations team to ensure all clinically-eligible patients are rapidly admitted
Take full ownership of meeting or exceeding weekly performance goals. Grow productivity levels on / ahead of pace with tenure-based company expectations
Cultivate and manage strong, trust-based relationships with referral sources leveraging a personal, needs-based consultative sales approach
Show genuine compassion and empathy to patients and families. Maintain resilience in the face of the significant emotional challenges inherent to working in hospice care
Always prioritize the patient. Be ready / willing to work outside standard business hours, including evenings and weekends, to ensure timely support and service for patients in need
Seek out feedback from referral sources on service levels, quality, patients, etc. and demonstrate rapid, attentive responsiveness to protect the referral source relationship. Relay valuable insights to the operations team and help facilitate change where it is needed
Demonstrate adaptability and readily embrace change (e.g. business priorities, team structure, and market dynamics) if / when it arises. Be ready to do what’s required to best-support the team / business
Provide clinical training and education to referral partners to help improve understanding of hospice care
Education and/or Experience
Bachelor's degree in Business strongly preferred.
Five (5) plus years of successful sales experience in relevant roles
Proven track record of meeting / exceeding sales goals, with the ability to find and grow new accounts
Excellent customer relationship management skills that drive continued growth in long-standing accounts
Experience in Hospice, Home Health, or Healthcare industry preferred, but top-performing sales professionals who understand and accept the challenges of hospice care are encouraged to apply
Skills
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Language Skills: Ability to use communication methods and strategies that influence desired results at senior levels within the assigned Accounts. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Proven effective verbal, computer, written, and presentation/communication skills.
Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Ability to quickly adapt and respond to job, environmental, and industry changes. Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, and business planning. Strong clinical knowledge, with the confidence to knowledgeably engage key stakeholders such as physicians, clinical staff, nurses, and department managers to present a value proposition. A professional presence that influences desired results with both external and internal stakeholders.
Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Build a Rewarding Career with Compassus
At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.
Your Career Journey Matters
We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.
The Compassus Advantage
Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
Career Development: Access leadership pathways, mentorship, and personalized professional development.
Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.
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At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
