Please note, this is a hybrid position that sites on site at Bon Appettit in San Franciso, CA.
Key Responsibilities
This role owns the identification, development, and enablement of AI-driven solutions across operations, culinary, finance, HR, and safety functions.
Responsibilities span four core areas
1. AI Adoption & Opportunity Identification
Work directly with operations, culinary, finance, HR, and safety leaders to find where AI and automation create real leverage.
Build and maintain a prioritized opportunity pipeline with sizing, effort, and expected impact.
Say no to the low-value requests so the high-value ones ship.
2. Solution Development
Design, build, and maintain solutions using ChatGPT, Codex, Power Platform, and lightweight scripting.
Ship working tools, not decks about tools.
Own them through iteration and adoption, not just first release.
3. Training & Enablement
Make our operations teams self-sufficient — build the curriculum, documentation, and prompt libraries.
Run live sessions and office hours.
Success is measured by how much people build without you, not by how much they depend on you.
4. AI Governance & Best Practices
Establish the practical guardrails: what data can go where, how outputs get reviewed before they reach a client, how tools get documented and handed off, when to build versus buy.
Partner with IT, Legal, and Information Security rather than duplicating them.
Representative Deliverables
Illustrative examples of the work this role will design, ship, and own in the first 12–18 months:
Reporting & Analytics
Automated operational reporting, labor analysis, and forecasting
Executive dashboards replacing recurring manual assembly
Data cleaning and standardization pipelines to make the above trustworthy
Financial Tooling
Tools that simplify financial analysis and budget forecasting
Labor calculators and catering profitability models
Culinary & Menu
Assistants for recipe scaling, plate costing, nutritional analysis, and waste reduction
Inventory tracking utilities
Communications & Client-Facing Materials
Quarterly Business Reviews, innovation summaries, and executive presentations
Automated routine communications and document generation
Meeting preparation and executive summary support for senior leaders
Knowledge & Enablement
Custom GPTs for Culinary, HR, Finance, Safety, and Operations
SOPs, training documentation, and operational playbooks
Required Qualifications
5+ years in business systems analysis, technical product management, or a closely adjacent role — someone who has translated messy operational problems into working systems and owned the outcome.
Demonstrated hands-on AI tool building. Bring examples: custom GPTs, agents, automations, or applications you built and that other people actually used. We will ask what broke and how you fixed it.
Working proficiency in at least one of Python, SQL, or JavaScript for lightweight development and data work. You do not need to be a software engineer. You do need to read, write, and debug your own code.
Process improvement and change management experience. You've rolled something out to people who didn't ask for it and gotten adoption anyway.
Ability to teach non-technical users. Clear, patient, jargon-free, and able to hold a room.
Executive-level communication. Your written work should be ready to put in front of a senior leader or a client without a rewrite.
Preferred Qualifications
Microsoft Power Platform (Power Apps, Power Automate, Power BI) and advanced Excel automation
Foodservice, hospitality, retail, or multi-unit operations background — or genuine curiosity about how a kitchen and a P&L actually work
Experience supporting field teams across distributed locations
Exposure to AI governance, data classification, or responsible-use frameworks
Core Competencies
The Manager, AI Solutions & Enablement will be evaluated against these four competencies, which reflect what high-performing builder-operators demonstrate at scaled organizations operating in the AI-native era:
Bias Toward Shipping A working prototype this week beats a perfect plan next quarter.
Bilingual Operator Comfortable being the most technical person in an operations meeting and the most operations-literate person in a technical one.
Honest About AI Skeptical of AI hype and honest about where these tools fail. You'll be asked to kill your own ideas.
Energized by Enablement Genuinely energized by making someone else's job easier, including when that means they stop needing you.
What Success Looks Like
Performance in this role will be assessed against clear time-bound milestones in year one:
Time Horizon
What Success Looks Like
90 Days Opportunity pipeline built and prioritized with functional leaders. Two or three quick wins shipped and in use. Relationships established with the operators who will make or break adoption.
6 Months Three to five solutions in production with measurable time or cost savings. Enablement curriculum live. First cohort of operators building on their own. Governance guardrails documented and agreed with IT and Legal.
12 Months A portfolio of tools the business would notice if it lost. A measurable reduction in manual reporting hours. A community of internal builders that no longer routes everything through you.
Apply to Compass Group today!
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass Digital maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1567337
Compass Digital
MARY DICKSON
